IT Analyst II
Your Opportunity:
We are seeking a Middleware IT Analyst II to join our support team, specializing in cardiology application support and system administration components. This role is ideal for candidates with a strong background in computer science and application support, but most importantly, we are looking for someone with the right mindset and attitude—a team player who is adaptable, proactive, and eager to learn. As an IT Analyst II, you will play a critical role in ensuring the reliable operation of cardiology-related applications and integrated medical device systems. This position offers the opportunity to work with cutting-edge healthcare technology and contribute to improving patient care through robust IT solutions.
Description:
As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.
- Recovery Alberta: N
- Classification: IT Analyst II
- Union: AUPE GSS
- Unit and Program: IT Middleware Services
- Primary Location: Quarry Crossing
- Location Details: Eligible to work hybrid (on/off site) within Alberta
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 12-FEB-2025
- Employee Class: Regular Full Time
- Date Available: 03-MAR-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $38.54
- Maximum Salary: $52.03
- Vehicle Requirement: Not Applicable
Completion of bachelor's degree in Computer Science or Information Technology or equivalent.
Additional Required Qualifications:Relevant experience may be considered in lieu of formal education. Minimum 5 years of relevant work experience in IT application support, system administration, or middleware technologies. Clear and effective communication skills, with the ability to explain technical concepts to both technical and non-technical audiences. Strong problem-solving, troubleshooting skills, and critical thinking with the ability to analyze complex technical issues and find effective solutions. Strong collaboration and teamwork mindset, able to work closely with clinicians, IT teams, and vendors to align solutions with business needs.
Preferred Qualifications:Experience with cardiology applications or medical device integration. Experience with programming and scripting languages: Java, Python, C#/.NET, SQL, JavaScript, PowerShell. Ability to develop custom applications that support team workflows to improve system functionality. Understanding of APIs. Experience with middleware platforms i.e. Mirth, Cloverleaf, or Zabbix. Demonstrated a willingness to take charge of projects, mentor others, and propose process improvements.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.