Unit Clerk
Your Opportunity:
Reporting to the Clinic Manager of Medical Outpatient Unit (MOU), WMC, and Adult Day Medicine Unit (ADM), KEC, the incumbent will provide clerical support and manage the flow of information for staff and physicians in these high flow, high volume ambulatory treatment areas. As the front-line contact, the incumbent is required to provide a high standard of interpersonal communication and must have the ability to coordinate the program resources in order to meet the needs of the patients referred for treatment. The incumbent will act as the primary point of contact for patients, families and team members. Must be able to demonstrate confidentiality, flexibility, and initiative while meeting the needs of Patients, Families, and other team members including but not exclusive to Physicians, Nurses, Pharmacists, Social Workers, Managers, and outside agencies.
Description:
As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.
- Acute Care Alberta: N
- Primary Care Alberta: N
- Recovery Alberta: N
- Classification: Unit Clerk
- Union: AUPE GSS
- Unit and Program: 1C3 Medical Outpatient Unit, 3A Adult Day Medicine
- Primary Location: U of A Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.80
- Posting End Date: 09-MAY-2025
- Temporary Employee Class: Temp P/T Benefits
- Date Available: 09-JUN-2025
- Temporary End Date: 07-DEC-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 10
- Shifts per cycle: 40
- Shift Pattern: Days, Evenings, Weekends
- Days Off: As Per Rotation
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.
Additional Required Qualifications:Over 2 years of recent experience in a similar administrative role, specifically within the last year, in a high-volume ambulatory clinic setting. Proficient in Microsoft Office Suite, including Word, Outlook, and Excel. Extensive experience with Connect Care informatics system, having held roles such as Schegistrar. Demonstrated strong multi-tasking, conflict resolution, and conflict management skills in dynamic clinical settings. Capable of independently completing tasks with minimal supervision; currently the sole administrative support in a busy clinic environment. Ability to sustain prolonged computer work, maintaining focus and accuracy over extended periods. Holds current Basic Cardiac Life Support – Healthcare Provider (BCLS-HCP) certification.
Preferred Qualifications:As Required.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
