IT Analyst II
- Classification: IT Analyst II
- Union: AUPE GSS
- Unit and Program: IT CORPORATE SERVICES
- Primary Location: Quarry Crossing
- Location Details: Eligible to work hybrid (on/off site) within Alberta
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 12-JUL-2024
- Employee Class: Regular Full Time
- Date Available: 12-AUG-2024
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days, Evenings, Weekends
- Days Off: Saturday/Sunday
- Minimum Salary: $38.54
- Maximum Salary: $52.03
- Vehicle Requirement: Not Applicable
Completion of bachelor's degree in Computer Science or Information Technology or equivalent.
Additional Required Qualifications:Bachelor’s degree in computer science or computer Systems Technology Diploma with comparable experience. Minimum of 4 years working experience in managing/triaging/resolving of complex tickets in 'Information Technology' various systems such as PeopleSoft and Electronic Document Management System. Working knowledge of different layers of PeopleSoft architecture OR Electronic document management system using ABBYY and OnBase from Hyland. In-depth troubleshooting knowledge of various browsers related problems for various applications such as PeopleSoft and OnBase. Demonstrated communication, interpersonal, documentation and organizational skill. Strong customer service, communication, and relationship management skills. Ability to identify links between business strategy and technology solutions. Experience in troubleshooting Active Directory & privacy issues specific to supported applications. Ability to set & meet personal deadlines and adapt to changes in priority.
Preferred Qualifications:Previous working experience at AHS in supporting CORPORATE applications. Proficient in writing SQL’s for investigating and/or troubleshooting Security problems from back-end. Experience in Change Management systems such as ServiceNow, PHIRE etc. Proficient in SDLC and ITIL methodologies.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
