Administrative Support IV - Pension

📁
Administrative and Clerical
📅
ALB00544647 Requisition #

Your Opportunity:

Working within a collaborative team environment, this Administrative Support IV - Pension Assistant position is recognized as a key role in HR Shared Services to effectively administer pension policies, contracts, programs and procedures. The incumbent is expected to provide administrative support across the companies we support in matters that are critical for the timely and accurate processing and administration of the pension plans. The incumbent is also responsible for participating in executing and supporting the team’s quality assurance processes, reconciliations, and audits to ensure data integrity and accuracy. They provide a high level of customer service to employees, colleagues and team members, and other internal stakeholders. As part of the Pension Administration team, they will have the knowledge and ability to perform daily processing tasks related to retirements, terminations, enrolments, buybacks and other legislated and policy driven requirements. They will also have the ability to perform tasks related to pension Year End processing, record correction, reconciliation and audits. Trouble shoot anomalies and ensure complex or unusual pension issues, as well as decisions requiring changes to establish policies, regulations, or processes, are escalated to the Pension Senior Advisor. Contribute and participate on projects/teams relating to system implementation or upgrades, and process improvements to enhance the efficiency and effectiveness of pension administration. Communicates and interacts with the Pension Administration team, and other HR Shared Services teams to ensure business processes are aligned.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Transition Company: Health Shared Services
  • Classification: Administrative Support IV
  • Union: AUPE GSS
  • Unit and Program: Pension Administration, HR Shared Services
  • Primary Location: Seventh Street Plaza
  • Location Details: Eligible to work remotely within Alberta
  • Multi-Site: Not Applicable
  • FTE: 1.00
  • Posting End Date: 06-FEB-2026
  • Employee Class: Regular Full Time
  • Date Available: 23-FEB-2026
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Minimum Salary: $26.07
  • Maximum Salary: $31.68
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Minimum of 2 years of previous experience working with defined pension plans, preferably with LAPP. Experience in PeopleSoft or other HR Information Systems as an Administrator. Excellent communication and organizational skills. Working knowledge of Microsoft Office Suite with proficiency in excel functions (i.e. VLOOKUP).

Preferred Qualifications:

Strong analytical, problem solving and issue resolution skills, along with strong math skills is an asset. Ability to function independently in a high demand, multi-tasking environment is beneficial.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

 

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta. 

 

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

 

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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