Administrative Support IV

🔍 Calgary Zone, Calgary, South Health Campus

📁: Administrative and Clerical

📅   : ALB00546187 Requisition #

📅   : Feb 13, 2026 Post Date

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Classification: Administrative Support IV

Union: AUPE GSS

Unit and Program: Medical Ambulatory and GI/Hepatology Outpatient Clinic

Primary Location: South Health Campus

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 0.00

Posting End Date: 23-FEB-2026

Employee Class: Casual/Relief

Date Available: 09-MAR-2026

Hours per Shift: 7.75

Length of Shift in weeks: Varies

Shifts per cycle: Varies

Shift Pattern: Days

Days Off: Other

Minimum Salary: $26.07

Maximum Salary: $31.68

Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Administrative Support IV will be responsible for: Collaborating with Physician Leads, Nurse Practitioners, and Registered Nurses to support referral triage, appointment coordination, and patient flow. Managing work queues within Connect Care. Booking patient appointments and utilizing clinic templates in Connect Care. Assisting with the coordination and maintenance of physician schedules. Processing patient referrals in compliance with Path to Care guidelines. Faxing clinical documentation as required. Communicating with referring sites and working collaboratively with the full multidisciplinary team. Completing and sending diagnostic test referrals. Managing departmental mail (incoming and outgoing). Adapting to evolving clinic workflows and operational demands. Completion of Grade 12 or equivalent. Successful completion of a Medical Terminology course. Minimum 3 years of current ambulatory Booking Clerk experience. Proficiency in working with Connect Care, Netcare and MS Office 365. Experience working within a Central Access and Triage (CAT) environment. Experience participating in clinic build activities within Connect Care, including updating the Alberta referral directory. Ability to work at a computer workstation for extended periods. Ability to stand and walk for long periods.

Preferred Qualifications:

Experience booking for Endoscopy preferred.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

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We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.