📁
Administrative and Clerical
📅
ALB00493039 Requisition #

Your Opportunity:

The mandate of the Referral, Access, Advice, Placement, Information, Destination (RAAPID) South is to provide health care providers with a single point of access to assist them in accessing expert advice or a higher level of care for their patients. The Administrative Support - Clerk IV at RAAPID must possess expertise that supports the coordination of referral and repatriation activities within Southern Alberta. The Clerk IV at RAAPID is in regular contact with physicians, nurses, and allied health professionals. In order to succeed in this role, the incumbent must possess excellent "customer service" skills, must have excellent telephone etiquette, must have a firm grasp of multiple forms of information technology, along with a sound working knowledge of medical terminology. This position supplies administrative assistance to the RAAPID South staff and clients of RAAPID South through chart and records management, interdisciplinary communication, report writing, patient registration, and other duties as deemed appropriate by Manager/designate.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Acute Care Alberta: N
  • Primary Care Alberta: N
  • Recovery Alberta: N
  • Classification: Administrative Support IV
  • Union: AUPE GSS
  • Unit and Program: RAAPID South
  • Primary Location: EMS Headquarters - Calgary
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 0.60
  • Posting End Date: 01-MAY-2025
  • Temporary Employee Class: Temp P/T Benefits
  • Date Available: 02-JUN-2025
  • Temporary End Date: 06-SEP-2026
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 6
  • Shifts per cycle: 18
  • Shift Pattern: Days, Evenings, Weekends
  • Days Off: As Per Rotation
  • Minimum Salary: $26.07
  • Maximum Salary: $31.68
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Unit clerk course. Experience working in a hospital setting.

Preferred Qualifications:

Telephone experience. Multitasking. Previous RAAPID or 2 years of ER/Inpatient Unit clerk experience.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.


We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta. 


Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.


We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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