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Administrative Support IV

Alberta Health Services
ALB00077348 Requisition #
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Your Opportunity:

The Administrative Support IV will be out of the South Health Campus in the Diagnostic Imaging Central Scheduling office. The SHC has four key pillars of service: Collaborative Practice, Wellness, Patient and Family Centered Care, and Innovation. These pillars are guiding the development and delivery of service to all patients and families at SHC. Working under the general direction of the area supervisor, the Administrative Support IV performs reception and patient appointment scheduling for the Diagnostic Imaging department. This position’s assigned work includes greeting patients, patient documentation, order entry, telephone coverage, electronic scheduling patients and assisting with the technical staff when required and will work closely with other areas within the Diagnostic Imaging department at South Health Campus and across the zone. Responsible for working all shifts as assigned.


As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Classification: Administrative Support IV
  • Union: AUPE GSS
  • Department: (SHC) DI Admin
  • Primary Location: South Health Campus
  • Multi-Site: Not Applicable
  • FTE: 1.00
  • Posting End Date: 13-DEC-2018
  • Employee Class: Regular Full Time
  • Date Available: 31-DEC-2018
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days, Evenings, Weekends
  • Days Off: Other
  • Minimum Salary: $24.99
  • Maximum Salary: $30.38
  • Vehicle Requirement: N/A
Required Qualifications:

Completion of post-secondary education (e.g. course(s) in office of business administration, medical office assistant).

Additional Required Qualifications:

Accurate and proficient Keyboarding skills, 35 wpm required. Typing test will be required. Absolute attention to detail and accuracy. Excellent knowledge of the English language both written and oral. Demonstrated ability to maintain a professional image, manage stressful situations with empathy and to remain calm, courteous, sensitive and tactful at all times. Demonstrated ability to work independently. Skilled at paying close attention to detail. Ability to maintain strict confidentiality. Able to prioritize work and cope with frequent interruptions. Must be able to work all shifts based on operational needs.

Preferred Qualifications:

Recent Diagnostic Imaging experience preferred. Previous electronic Diagnostic Imaging Scheduling experience preferred. Minimum 3 months recent experience in a hospital or medical environment, involved in booking, reception and clerical duties preferred. Demonstrated proficiency in Windows (Word, Excel, Internet, and Email) preferred. Prior experience working with the public preferred. Equipment troubleshooting, printer, fax, PC. preferred.

Please note:

All postings close at 23:59 of the posting end date indicated.


Alberta Health Services (AHS) is committed to ensuring the safety of staff and patients and requires all NEW employees to provide a satisfactory criminal record check (CRC) and/or Vulnerable Sector Search(VSS) prior to the start of their employment. The CRC/VSS must be specific to the role at AHS and must be dated no more than 90 days prior to the date on your written offer from AHS.

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We’re passionate about what we do.  Our team of skilled and dedicated health care professionals, support staff and physicians who promote wellness and provide health care every day, all across Alberta. 

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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