Senior Digital Experience Advisor
Your Opportunity:
The Innovation and Digital Solutions (IDS) team at Health Shared Services (HSS) is committed to creating valuable and innovative digital experiences. We transform complex problems into digital solutions that are valuable to Albertans and staff members across all Provincial Health Agencies (PHA). HSS is looking for an experienced digital experience advisor for a temporary position. The senior digital experience advisor will be working on a project with the Pathway Unit at Primary Care Alberta. This program provides healthcare professionals with reliable, evidence-informed clinical, patient, and referral pathways for specialty care. The IDS team is leading the redesign to deliver a new, data-driven tool to enhance these referral and clinical pathways. To help make the program successful, digital tools and solutions are needed. The Senior Digital Experience advisor will be key in helping meet digital needs of the pathway unit. Senior digital experience advisors at HSS are excellent analytical and conceptual thinkers who translate user needs, business objectives and technology capabilities into innovative solutions. This position requires someone with a strong foundation in user-centered design methods focused on information architecture and the ability to communicate effectively to stakeholders and colleagues.
Description:
Reporting to the director of Digital Experience, Innovation and Digital Solutions, the Senior Digital Experience Advisor will be involved in all aspects of the information architecture, wireframes, website design and prototypes to create, build and publish content and page layouts based on the needs of the pathway unit, using an enterprise level CMS including developing HTML and supporting CSS. This work will include research utilizing qualitative and quantitative methods, information architecture, conceptualization, storyboarding, detailed design, updating web content, building new pages, optimizing search and working with information technology, health literacy and allied health teams to bring designs to life that are engaging, accessible and responsive. Additionally, the Senior Digital Experience Advisor will align the project with business objectives, construct detailed work plans, achieve milestones, and communicate the results. Success depends on close collaboration and partnerships with end-users and subject matter experts as well as technology professionals to refine, define and improve the findability and accessibility of the information architecture.
- Classification: Senior Advisor
- Union: Exempt
- Unit and Program: Innovation & Digital Solutions
- Primary Location: Seventh Street Plaza
- Location Details: Eligible to work remotely within Alberta
- Temporary Employee Class: Temp F/T Benefits
- FTE: 1.00
- Posting End Date: 22-DEC-2025
- Date Available: 05-JAN-2026
- Temporary End Date: 10-NOV-2027
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $37.82
- Maximum Salary: $64.86
- Vehicle Requirement: Not Applicable
A diploma or degree in web design, development, user experience, multimedia and/or communications (or equivalent). Minimum of five years practical experience in information architecture, web content management (ideally Drupal), web development, and user centered design approach. Solid understanding of responsive design and mobile standards. Solid understanding of web user experience and design patterns, including industry best practices. Ability to create and define information architecture, web layout, including wireframes and visual mock-ups, based on complex requirements. Understanding and experience with interaction design and user research methods and tools. Able to identify and evaluate potential opportunities to improve existing web, apps, mobile and interactive designs. Ensure development of consistent user experience across all areas of the website. Strong communication skills with the ability to present to a variety of audiences and mentor other members of the web team. Proven interpersonal skills, client relations skills and ability to work in a multi-stakeholder and multi-team environment.
Additional Required Qualifications:Strong project management skills including measuring project performance using appropriate project management tools, aligning projects with business objectives, constructing detailed work plans, achieving milestones, and communicating the results. Familiarity or experience using different user interface design tools such as Figma. Facilitation skills.
Preferred Qualifications:As required.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
