Senior Consultant - Process Improvement

Business Support - Other
Alberta Health Services
ALB00113427 Requisition #
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Your Opportunity:


Reporting to the Director – North, Process Improvement & eSIM the Process Improvement (PI) Consultant will provide support to Alberta Health Services (AHS) strategic initiatives, service plans, and projects to advance strategic objectives and quality clinical program development and implementation across sites/sectors; provide leadership and direction to various stakeholders to assist them to understand, utilize, and implement process improvement strategies and methodologies (e.g. Lean, Six Sigma) to enhance existing and/or new health system design solutions and opportunities; ensure that assigned projects are researched, developed, implemented, and delivered in accordance with the AHS strategic direction and performance standards. The incumbent will design and facilitate value stream level improvements that tie directly to AHS performance measures every year; train large groups of up to 100 people (from leadership to frontline staff), develop project plans, timelines, deliverables for the projects and meet those; coach/mentor P3 PI Consultants to take on increasingly complex projects; coach/mentor operations champions to a level that allows them to execute small improvement projects on their own; develop working relationships with departmental leaders, physicians, and frontline supervisors and employees to coach them through a change process; be accountable for impact metrics along with operations staff; run larger system-wide improvement projects. This position requires 20% travel.

  • Classification: Consultant
  • Union: Exempt
  • Department: Corp Edmt.Process Improvement
  • Primary Location: Seventh Street Plaza
  • Employee Class: Regular Full Time
  • FTE: 1.00
  • Posting End Date: 03-SEP-2019
  • Date Available: 30-SEP-2019
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Minimum Salary: $34.52
  • Maximum Salary: $59.20
  • Vehicle Requirement: N/A
Required Qualifications:

Bachelor’s Degree in Health Sciences, Engineering, or Business Administration (equivalent combination of education and clinical experience may be considered). Minimum 5 years general business experience, preferably in the service or manufacturing sectors. Minimum 3 years using improvement methods and tools in a leading role. Quality improvement certification/designations such as Lean, Six Sigma Black Belt, LSS, IHI Improvement Advisor, etc. (Black Belt or equivalent designation; equivalencies will be considered). Expertise in utilizing and providing coaching in improvement tools and methods including but not limited to: VSM, DMAIC, 5S, Visual Management, Flow and Load Balancing. Key requirements include strong knowledge of statistical and data analysis, demand capacity balancing, project management and team facilitation. Experience in deploying end-to-end improvements with significant results.

Additional Required Qualifications:

As Required.

Preferred Qualifications:

Proficiency in Visio, Excel, Access, Power Point, Word, and QI Macros is desirable. Master’s degree preferred.

Please note:

All postings close at 23:59 of the posting end date indicated.


Alberta Health Services (AHS) is committed to ensuring the safety of staff and patients and requires all NEW employees to provide a satisfactory criminal record check (CRC) and/or Vulnerable Sector Search(VSS) prior to the start of their employment. The CRC/VSS must be specific to the role at AHS and must be dated no more than 90 days prior to the date on your written offer from AHS.

Healthy Albertans. Healthy Communities. Together.

We’re passionate about what we do.  Our team of skilled and dedicated health care professionals, support staff and physicians who promote wellness and provide health care every day, all across Alberta. 

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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