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Business Support - Other
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ALB00471681 Requisition #

Your Opportunity:

The UAH Clinical Informatics team is looking to add an energetic and visionary Connect Care/Epic expert to its growing team. The UAH Clinical Informatics team provides a unique opportunity to shape the future of Connect Care support and influence the growing field of clinical informatics. Working with frontline staff, senior leaders, quality teams and AHS Digital Health (IT, COIO, CMIO) the UAH Clinical Informatics team is a place to advance your clinical informatics expertise and to be part of a community of likeminded people growing together. Our clinical informatics team members are purpose-driven digital leaders who care deeply about improving the end users’ experience of the clinical information system. This position provides a unique opportunity to analyze user behaviour and motivation and positively influence user satisfaction.

Description:

The UAH Clinical Informatics team is a site-based clinical informatics team that improves health outcomes by empowering the Connect Care end user through program development, user experience and system development. The Senior Consultant is a professional leadership role within UAH Clinical Informatics, reporting directly to the Program Lead, Clinical Informatics. The position is accountable for leading, monitoring and managing the development, implementation, maintenance, support and evaluation of operational and improvement work for Cupid, OpTime and Lumens at University of Alberta Hospital (UAH, Maz, KEC). The Senior Consultant demonstrates leadership and expertise in the development, deployment, adoption, sustainability and optimization of Connect Care in support of the four pillars of the UAH Clinical Informatics team: education, communication, direct support and technical system development. As an expert in both systems configuration and clinical operations the Senior Consultant is accountable for identifying user pain points and patient safety issues; analyzing complex business requirements; collaborating with AHS Digital Health (IT, COIO, CMIO) and site programs; facilitating results-oriented, user-focused solutions; and supporting adherence to established workflows. The Senior Consultant uses previous experience operationalizing clinical information systems; transforming clinical process; applying user experience and human factors principles to improvements in technical functionality; and implementing process improvement initiatives to be successful in this role. The Senior Consultant develops and maintains strong relationships with all levels of UAH end users (clinicians, educators and managers), AHS Digital Health, Connect Care provincial governance groups and other site-based clinical informatics teams across the zone and province.

  • Recovery Alberta: N
  • Classification: Senior Consultant
  • Union: Exempt
  • Unit and Program: Clinical Informatics
  • Primary Location: U of A Hospital
  • Location Details: As Per Location
  • Employee Class: Regular Full Time
  • FTE: 1.00
  • Posting End Date: 03-JAN-2025
  • Date Available: 10-FEB-2025
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Minimum Salary: $36.72
  • Maximum Salary: $62.97
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Baccalaureate degree in health-related discipline, computer science or human computer interaction/human factors combined with a minimum of 5 years related experience. Excellent analytical, problem-solving and critical thinking skills. Excellent user support skills with the ability to communicate effectively. Possesses a high degree of initiative, judgement and decision-making capabilities. Proven success in planning, implementing and evaluating complex improvement projects.


Additional Required Qualifications:

As Required.


Preferred Qualifications:

Epic certification (ClinDoc, ASAP, Cupid, OpTime, Lumens, Ambulatory or Grand Central). Master’s level education. Three- five years in a formal supervisory/management role.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.


We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta. 


Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.


We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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