Quality Coordinator
Your Opportunity:
Primary Care Alberta is seeking a detail-oriented and process-driven Quality Coordinator to support the integrity and accuracy of a provincial digital health information platform. This role plays a key part in maintaining trusted public-facing data by leading audit cycles, managing structured feedback workflows, and contributing to performance reporting. The Quality Coordinator will work closely with internal teams and regional contributors to ensure consistent data standards and support continuous improvement.
Description:
Reporting to Team Lead – Alberta Find a Doctor Program, The Quality Coordinator is responsible for conducting scheduled data audits, processing user-submitted corrections, and monitoring update activity across multiple data sources. The role includes validating key data fields, comparing internal records with external public sources, and overseeing automated data feeds for accuracy. During the transition to regional health networks, the coordinator will assist with onboarding new data contributors, updating audit templates to reflect new boundaries, and supporting the evaluation of messaging logic within the platform. Success in this role depends on strong analytical skills, attention to detail, and the ability to collaborate across technical and operational teams.
- Classification: Coordinator
- Union: Exempt
- Unit and Program: Health Link
- Primary Location: Southport Tower
- Location Details: As Per Location
- Negotiable Location: Within Calgary Zone
- Temporary Employee Class: Temp F/T Benefits
- FTE: 1.00
- Posting End Date: 02-SEP-2025
- Date Available: 12-SEP-2025
- Temporary End Date: 08-SEP-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $25.02
- Maximum Salary: $41.71
- Vehicle Requirement: Not Applicable
To excel in this role, the successful candidate will demonstrate a keen attention to detail, strong interpersonal and relationship-building abilities, and exceptional written and verbal communication skills. They will possess sound decision-making and problem-solving capabilities, along with the judgment required to navigate complex situations effectively. The ideal candidate is self-motivated, able to work independently under tight deadlines, and skilled at coordinating internal and external resources to meet organizational objectives with precision and accuracy. A commitment to confidentiality, discretion, and collaborative teamwork will be key to success in this position. Diploma or degree in Health Information Management, Public Health, or a related discipline. Proven experience in data audits, quality assurance, or performance reporting. Familiarity with digital health platforms and structured data workflows. Strong communication and documentation skills. Understanding of Alberta’s Primary Care health delivery landscape.
Additional Required Qualifications:As Required.
Preferred Qualifications:Demonstrated proficiency in web publishing, complemented by experience in project management, is considered a strong asset. Certifications in ITIL, Business Analysis, and Project Management are highly desirable. Solid understanding of writing and editing for digital platforms, with a focus on clarity, accessibility, and user engagement.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
