Physiotherapist I - Rehab Advice Line, Health Link

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Physical Therapy
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ALB00496314 Requisition #

Your Opportunity:

The Rehabilitation Advice Line (RAL) is a provincial service through Health Link that provides self management advice, education, resources and wayfinding to callers from across Alberta. The Rehabilitation Advice Line Physiotherapist I (PT I)/Occupational Therapist I (OT I) is responsible for the safe, effective and appropriate delivery of interdisciplinary rehabilitation advice to callers with a range of physical and functional concerns. Reporting to the Senior Consultant and Manager, Specialized Services at Health Link, and with the support of the Clinical Supervisor, the PT I/OT I is responsible for the tele-triage of rehabilitation calls and assessing caller needs by gathering and analyzing information about the issue/concern from the caller. The role requires critical thinking to systematically assess and address the caller’s needs using best practice and evidence informed resources. Job duties will be varied and will require a comprehensive range of Physiotherapy and/or Occupational Therapy skills. The clinical focus for all positions within the Rehabilitation Advice Line may be subject to change based on operational and organizational priorities. This position is located within Health Link in Calgary and requires extended periods of sitting and/or standing while taking calls. Evenings and or weekend shifts may be required. The hours and days of work will be discussed with the successful candidate. This position is part of Primary Care Alberta. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Primary Care Alberta.

Description:

As the Physiotherapist I (PT), you will provide therapeutic interventions to enable clients to achieve optimum physical function and independence in development, disease, disability, chronic conditions, illness and functional decline. You will provide intervention (i.e. prevention, triage, screening, assessment, diagnosis, goal setting, treatment, management, education, consultation, fostering resourcefulness, case management, referral and transition support to individuals, groups, populations and communities. You will include clients and families as integral members of the health care team, encouraging their active participation in all aspects of care. The PT collaborates with patient(s) and families in determining, implementing and evaluating appropriate rehabilitation strategies. You will participate in a variety of interprofessional teams to build awareness, enrich supports and engage in quality improvement; partnering with healthcare providers, patients, families and other stakeholders to advance services for their clients. You will contribute to quality improvement and their professional community; participates in peer mentoring; and supervises students. You may provide clinical supervision to Therapy Assistants, Therapy Aides and Provisional Physiotherapists.

  • Acute Care Alberta: N
  • Primary Care Alberta: Y
  • Recovery Alberta: N
  • Classification: Physiotherapist I
  • Union: HSAA Facility PROF/TECH
  • Unit and Program: Health Link
  • Primary Location: Southport Tower
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 0.40
  • Posting End Date: 20-MAY-2025
  • Employee Class: Regular Part Time
  • Date Available: 02-JUN-2025
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 4
  • Shifts per cycle: 8
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Minimum Salary: $38.90
  • Maximum Salary: $51.80
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Bachelor's degree in Physiotherapy from an accredited university program. Current registration with the College of Physiotherapists of Alberta.

Additional Required Qualifications:

A minimum of five years’ clinical experience in a variety of settings (e.g., acute, community). The ability to manage a wide variety of clinical situations with varying levels of acuity, complexity and diverse caller populations. Experience in the delivery of virtual or tele-rehabilitation interventions is an asset. Excellent computer skills are essential, including working knowledge of the Microsoft Office applications, and the ability to use multiple electronic platforms concurrently. Excellent interpersonal, oral and written communication skills, and ability to collaborate effectively with clients, staff and management. Commitment to working collaboratively and to building a positive team environment.

Preferred Qualifications:

Experience with MS Office Suite including Skype for Business. Previous contact centre experience is an asset.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.


We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta. 


Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.


We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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