Patient Concerns Officer
- Classification: Executive Director
- Union: Exempt
- Department: EVP&CMO Qual & Med Affairs Adm
- Primary Location: Edmonton General Hospital
- Negotiable Location: Within Calgary Zone
- Employee Class: Regular Full Time
- FTE: 1.00
- Posting End Date: 19-JAN-2018
- Date Available: 27-JAN-2018
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $50.87
- Maximum Salary: $89.48
- Vehicle Requirement: N/A
A minimum of a Graduate/Master’s degree in Business Administration, Health Care Profession, or combination of education and experience will be considered. Possess a minimum of 10 years of progressive, leadership experience in a healthcare environment, including five years' experience in a management role related to patient concerns/experience/relations/engagement. Experience working within a complex, public sector organization of significant size, complexity, or diversity.
Additional Qualifications:
Strong leadership skills and a demonstrated comfort with decision-making responsibilities. Strong relationship-building skills and the ability to forge effective working partnerships with internal and external partners, including senior leadership within AHS, Government of Alberta, and other organizations. Proven ability to develop and implement strategic plans, with effective organizational and change management skills. Ability to coach and mentor staff, to inspire and build confidence in others.
Preferred Qualifications:
Leadership and management skills. Strategic planning and implementation skills along with strong relationship management skills. Evidence of leadership development and/or industry training or certifications. Successful record of achievement as a leader, including extensive experience in leadership of a large and diverse range of functions. Knowledge/practical experience in the application of business planning, modeling concepts, and program/project management theories, principles and practices.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
