Patient Care Manager
Your Opportunity:
Reporting to the Executive Director, RAH Medicine Program, the Patient Care Manager (PCM) provides operational and clinical leadership and support to Unit Managers, Clinical Nurse Educators and front line staff of Adult Inpatient Medicine units to ensure the delivery of high quality, patient/family centered care. The PCM works collaboratively within a team of co-PCM’s, Clinical Nurse Specialist and Process Improvement Consultant on the continuous improvement of system efficiencies and patient quality and safety across 13 acute medicine units. The PCM oversees the management of human and financial resources, identifies and addresses safety and quality issues, develops and monitors performance indicators, collaborates with all members of the interdisciplinary team, lead committees and initiatives and provides continuous coaching and mentoring of members of the leadership team. The PCM develops effective working relationships with departmental leaders across the RAH site as well as physicians, frontline managers and staff to initiative, develop and facilitate change initiatives. The successful candidate must have a strong understanding and demonstrate the AHS core values and principles of the RAH Way.
Description:
Reporting to the Executive Director, RAH Medicine Program, the Patient Care Manager (PCM) provides operational and clinical leadership and support to Unit Managers, Clinical Nurse Educators and front line staff of Adult Inpatient Medicine units to ensure the delivery of high quality, patient/family centered care. The PCM works collaboratively within a team of co-PCM’s, Clinical Nurse Specialist and Process Improvement Consultant on the continuous improvement of system efficiencies and patient quality and safety across 13 acute medicine units. The PCM oversees the management of human and financial resources, identifies and addresses safety and quality issues, develops and monitors performance indicators, collaborates with all members of the interdisciplinary team, lead committees and initiatives and provides continuous coaching and mentoring of members of the leadership team. The PCM develops effective working relationships with departmental leaders across the RAH site as well as physicians, frontline managers and staff to initiative, develop and facilitate change initiatives. The successful candidate must have a strong understanding and demonstrate the AHS core values and principles of the RAH Way. Please enter information in this field.
- Acute Care Alberta: N
- Primary Care Alberta: N
- Recovery Alberta: N
- Classification: Manager
- Union: Exempt
- Unit and Program: Medicine Program
- Primary Location: Royal Alexandra Hospital
- Location Details: As Per Location
- Negotiable Location: Within Edmonton Zone
- Employee Class: Regular Full Time
- FTE: 1.00
- Posting End Date: 30-APR-2025
- Date Available: 10-MAY-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days, On Call
- Days Off: Saturday/Sunday
- Minimum Salary: $42.89
- Maximum Salary: $73.49
- Vehicle Requirement: Not Applicable
Baccalaureate degree in a health care discipline and 5 years experience in an acute care setting in a leadership role is required. Current registration with applicable professional College required. Excellence in transferable/”soft” skills, including communication, teamwork and problem solving required. Equivalencies may be considered. Successful candidate must provide proof of double vaccination to COVID-19.
Additional Required Qualifications:
Proven coaching and mentorships skills required as well as excellent conflict resolution and communication skills. Experience with Project Management and Lean Leadership is an asset. Proficiency in Outlook, Power Point, Word required as well as working knowledge of Excel.
Preferred Qualifications:
Experience with Connect Care, ESP, e People, e Manager, Oracle an asset.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
