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Business Support - Other
Alberta Health Services
ALB00081672 Requisition #
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Your Opportunity:

Reporting to the Director, Quality, Pharmacy Services, the Consultant - Senior Process Improvement provides support to Pharmacy Services strategic initiatives, service plans and projects, to advance strategic objectives and quality program development and implementation across Pharmacy Services. This position provides leadership and direction to various stakeholders in the understanding, utilization and implementation of process improvement strategies and methodologies (such as Lean, Six Sigma), for the purpose of enhancing existing and/or or new health system design solutions and opportunities. The position ensures that assigned projects are researched, developed, implemented and delivered in accordance with the requirements of Alberta Health Services’ strategic direction and performance standards. All Non-Union Exempt positions are being reviewed for possible inclusion in the AUPE General Support Services bargaining unit. If this position is impacted, the incumbent will be notified accordingly.


Major accountabilities of this position include: 1) Leading, managing and facilitating the selection, initiation, planning, execution and closing/handover phases of pharmacy services strategic projects. 2) Providing consultation and expertise to Stakeholders on process improvement and act as an Alberta Health Services resource for broader application of process improvement methodologies. 3) Facilitation and consultation for the post-transition phase and implementation of operations for projects/programs. 4) Providing ongoing training and coaching on improvement methods and tools to support personnel development and project realization. 5) Developing and sustaining initiatives that will ensure continuous engagement in process improvement.

  • Classification: Consultant
  • Union: Exempt
  • Department: Pharmacy Operational Excellenc
  • Primary Location: Seventh Street Plaza
  • Negotiable Location: Provincial
  • Employee Class: Regular Full Time
  • FTE: 1.00
  • Posting End Date: 24-JAN-2019
  • Date Available: 19-FEB-2019
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Minimum Salary: $34.52
  • Maximum Salary: $59.20
  • Vehicle Requirement: N/A
Required Qualifications:

Bachelor’s Degree in Health Sciences, Business Administration, or Engineering with a minimum of 3-5 years general business experience is required.

Additional Required Qualifications:

Key requirements include strong knowledge of statistical and data analysis, project management, and team facilitation. Previous leadership and management experience preferably in a healthcare environment. Advanced understanding of quality improvement, process improvement and change management. Previous leadership and management experience preferably in a healthcare environment. Self-directed, flexible and able to work with minimal supervision. Excellent written and verbal communication skills including presentation. Excellent relationship building and critical thinking skills.

Preferred Qualifications:

Minimum 3-5 years using quality improvement methods and tools is preferable. Pharmacy or related pharmaceutical operational experience is an asset. Black Belt Certified. Equivalencies of work experience and education will be considered. Advanced proficiency in the use of Microsoft Office Suite applications (e.g. Word, PowerPoint, Excel, etc.).

Please note:

All postings close at 23:59 of the posting end date indicated.


Alberta Health Services (AHS) is committed to ensuring the safety of staff and patients and requires all NEW employees to provide a satisfactory criminal record check (CRC) and/or Vulnerable Sector Search(VSS) prior to the start of their employment. The CRC/VSS must be specific to the role at AHS and must be dated no more than 90 days prior to the date on your written offer from AHS.

Healthy Albertans. Healthy Communities. Together.

We’re passionate about what we do.  Our team of skilled and dedicated health care professionals, support staff and physicians who promote wellness and provide health care every day, all across Alberta. 

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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