Administrative Support IV
Your Opportunity:
As the Administrative Support IV you will work both collaboratively and independently with a multi-disciplinary team within the Clinics. Following the clinic protocols for clerical and organization support to the Outpatient Clinics, you will perform a variety of support duties including but not limited to: reception duties, receiving and processing referrals, organizing and scheduling patient appointments, time keeping, file maintenance, and data entry/review. You will be the coordinator on clinic days and will be expected to maintain clinic flow and ensure the Clinicians/clinic are conducted on time. ASIV is a lead role within the clinic, managing template design and builds, maintaining and implementing process mapping and Connect Care report generation, data management and communication. This Admin Support position currently supports the following Outpatient Clinics at ACH - Respiratory Clinics. There may be a requirement to support other outpatient clinics within the portfolio as required. As the Admin Support IV you will be self-directed; work under minimal supervision, have strong communication, professionalism and customer service skills; demonstrate independent decision-making, problem-solving skills; time management, confliction resolution, heights and weights, vitals and other clinical requirements, accurately collect & document information in a timely manner; be adaptable in an environment with constant interruptions and short timelines; show accountability and attention to detail. You must demonstrate an enhanced ability to work effectively and collaboratively as part of a multi-disciplinary team.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Respiratory Specialty Clinic
- Primary Location: Alberta Children's Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 22-JUL-2026
- Temporary Employee Class: Temp F/T Benefits
- Date Available: 10-AUG-2026
- Temporary End Date: 06-AUG-2027
- Hours per Shift: 7.75
- Length of Shift in weeks: 4
- Shifts per cycle: 20
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $28.49
- Maximum Salary: $34.62
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:Completion of a Unit Clerk or Medical Office Assistant program including Medical Terminology. 1 year experience providing administrative support in an outpatient healthcare setting. Experience with booking appointments, chart management, understanding of clinic work flow/processes, telephone etiquette and skills. Experience using an electronic booking/scheduling system.
Preferred Qualifications:3 years’ experience providing administrative support in an outpatient healthcare setting. Experience working with children in an educational/healthcare, childcare or related setting. Experience with the following programs: Connect Care/ESP Timekeeping/Payroll.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
