Administrative Support IV
Your Opportunity:
The Administrative Support IV - Client Scheduler supports Home Care operations by coordinating schedules and responding to clients and Health Care Aide (HCA) needs. This role requires strong problem-solving, communication, organizational, and interpersonal skills, as well as experience with scheduling and addressing client concerns. The Client Scheduler is part of the administrative support team and works collaboratively to support team operations. The ideal candidate enjoys working with the public and HCAs, is detail-oriented, and maintains a positive attitude while working in a high-pressure environment with short timelines and competing priorities. Due to a limited number of Client Schedulers, flexibility is required, including adjusting schedules or picking up additional shifts when peers are on leave or positions are vacant. The successful candidate must be able to work with limited supervision and provide direction and support to HCAs and clients. This role is vital to the success of the Home Care program and includes active participation in quality improvement initiatives.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Transition Company: Assisted Living Alberta
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Grande Prairie Home Care
- Primary Location: Grande Prairie Virene Building
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.40
- Posting End Date: 17-FEB-2026
- Employee Class: Regular Part Time
- Date Available: 22-FEB-2026
- Hours per Shift: 9.50
- Length of Shift in weeks: 12
- Shifts per cycle: 20
- Shift Pattern: Days, Weekends
- Days Off: As Per Rotation
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Driver's License, Vehicle Required
Some post-secondary education.
Additional Required Qualifications:Completion of relevant post-secondary education. Experience in scheduling. Experience in customer service including strong communication skills, especially soft skills. Willing and able to work independently and as part of a team. Possess strong organizational/multi-tasking skills. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.
Preferred Qualifications:Experience in home care. Experience with public including seniors. Knowledge in Client and staff scheduling will be an asset.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
