Administrative Support IV
Your Opportunity:
Alberta Health Services’ core values- compassion, accountability, respect, excellence and safety guide our actions and behaviors to achieve excellent patient and family-centered healthcare for all Albertans. You must be committed to our Core Values to pursue this exciting opportunity in Outpatient Department at the Cross Cancer Institute. This job might be for you if: - You pay attention to the details. You want to do it right, every time - You think on your feet. You like learning new things and you can learn quickly. When things change you change with it easily - Friendly personality with the desire to work with the public - You like helping people - You like to go “above and beyond” Reporting to the Supervisor of Administrative Services Ambulatory Care, the Administrative Support IV position is responsible for delivering high quality and quantity patient care/customer service. It is essential that in this position the representative must be able to make independent decisions that require individual and team analysis, reasoning and problem solving to meet the needs of our patients and Clinicians. The Administrative Support IV is the clerical support for the Physicians and Nurses in the Clinic environment. It is the responsibility of the Administrative Support IV to schedule patient’s appointments in an Electronic Medical Record program and process Physicians orders including coordinating appointments with other departments. Maintains regular contact with medical specialty areas (physicians, nurses, and secretaries) as needed as part of the patient care team to ensure quality appointment scheduling. As an ambassador for Ambulatory Care patients will be greeted respectfully and with empathy by the Administrative Support IV via telephone and in face to face encounters.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Acute Care Alberta: N
- Primary Care Alberta: N
- Recovery Alberta: N
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Outpatients
- Primary Location: Cross Cancer Institute
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.00
- Posting End Date: 05-JUN-2025
- Employee Class: Casual/Relief
- Date Available: 15-JUN-2025
- Hours per Shift: Varies
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days, Evenings, Weekends
- Days Off: Other
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:Completion of grade 12 diploma or recognized equivalent required. Completion of a Unit Clerk course required from a recognized school. Computer keyboarding skills. Ability to prioritize in a fast paced environment. Have a flexible approach to work. Demonstrated ability to work both independently and as part of a team. Ability to handle lifting and carrying multiple charts/supplies and walking long distances. Equivalent combination of education and experience may be considered. A strong commitment to providing Patient and Family Centered Care is essential for this position. Preference will be given to candidates with previous unit clerk experience in a healthcare setting. Please note, this position is a multi-site position that will commence initially at the Cross Cancer Institute but will work at both the Cross Cancer Institute and the Vibe Clinic.
Preferred Qualifications:As required.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
