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Administrative and Clerical
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ALB00494959 Requisition #

Your Opportunity:

Reporting to the Supervisor, Access and Disclosure, Calgary/South Zone. This position is responsible for supporting and processing the release of information requests related to continuity of patient care and the access and disclosure of health information. Working within a hybrid health record environment, this includes accessing health information in multiple formats - paper, electronic and microfilm. To ensure timely and accurate processing of requests, tasks may include, but are not limited to, processing requests for health information, answering incoming calls, greeting clients, mail intake, assessing requests for appropriate consent, validating patient identification, logging requests, retrieval and filing of records, copying, faxing, scanning, and mailing of health information. As well as other duties directly related to the operation or maintenance of the Access and Disclosure area within HIM as assigned by the supervisor. Site specific duties may vary throughout the province.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Acute Care Alberta: N
  • Primary Care Alberta: N
  • Recovery Alberta: N
  • Classification: Administrative Support III
  • Union: AUPE GSS
  • Unit and Program: Access and Disclosure
  • Primary Location: Foothills Medical Centre
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 0.00
  • Posting End Date: 08-MAY-2025
  • Employee Class: Casual/Relief
  • Date Available: 19-MAY-2025
  • Hours per Shift: 7.75
  • Length of Shift in weeks: Varies
  • Shifts per cycle: Varies
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Minimum Salary: $23.53
  • Maximum Salary: $28.60
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Medical Office Assistant Certificate, Hospital Unit Clerk Certificate, Health Information Office Assistant. Medical terminology certificate. 1-3 years' experience working in a medical office. Keyboarding skills with a minimum typing speed of 45 wpm. Selected candidates will be required to pass a typing test and an assessment on medical terminology.

Preferred Qualifications:

Ability to provide high-level customer service, analyze, problem-solve, and make decisions per legislation and policies. Technical aptitude for information systems and applications (Microsoft Office, Outlook, Teams, Adobe). Organize and prioritize in a high-paced environment. Proficient in English communication. Self-motivated, independent, with conflict management, decision-making, and critical thinking skills.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.


We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta. 


Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.


We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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