Administrative Support III
Your Opportunity:
The Administrative Support III - Switchboard Operator / Visitor Information position performs a variety of complex clerical tasks in providing switchboard and visitor information services for the hospital. This position reports to the Team Lead (RSPI) and Supervisor RSPI Southwest Zone. Administrative Support III main duties include operation of hospital switchboard and reception services for patients, visitors, and vendors along with receipting of cash transactions. Disseminates patient information within the guidelines of the Health Information Act.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Acute Care Alberta:
- Primary Care Alberta: N
- Recovery Alberta: N
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: SZ CHIR HOSP Switchboard Patient Information
- Primary Location: Chinook Regional Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 04-APR-2025
- Temporary Employee Class: Temp F/T Benefits
- Date Available: 28-APR-2025
- Temporary End Date: 02-NOV-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 4
- Shifts per cycle: 20
- Shift Pattern: Days, Nights, Weekends
- Days Off: As Per Rotation
- Minimum Salary: $23.53
- Maximum Salary: $28.60
- Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent.
Additional Required Qualifications:Working knowledge of Microsoft Outlook, Word, and Excel. Keyboarding skills required; proficiency test will be administered. Medical Terminology is required; proficiency test will be administered. Must be able to work all shifts (i.e., Days, Evenings and Weekends). Attention to detail and ability to problem solve and work with minimal supervision. Demonstrated ability to maintain a professional image, manage stressful situations with empathy and to remain calm, courteous, and tactful at all times. Ability to communicate efficiently, cope with stress and deadlines. Only those who meet the requirements and qualifications outlined in the posting will be contacted. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.
Preferred Qualifications:Previous hospital switchboard or Call Centre experience preferred. Experience with Connect Care system an asset.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
