Administrative Support III
Your Opportunity:
The clerical support/unit clerk reports to and works under the general supervision and direction of the Assistant Manager, Allied Health. The incumbent will provide direct clerical support in the Royal Alexandra Hospital Rehabilitation Services Department to a large, frontline multidisciplinary team. The incumbent works directly with both administrative and clinical providers. The incumbent is responsible for building and maintaining templates for timesheets and scheduling for multiple rehabilitation teams, processing incoming time off requests, etc. They complete various onboarding tasks for new hires within the department. As needed, payroll and timekeeping tasks are completed; and assisting the supply coordinator as needed. They assist with the receptionist/unit clerk duties for the RAH Hand Therapy Clinic. The incumbent directly assists and supports both clinical staff daily in their role and supports the patients within the RAH Hand Therapy Clinic. The incumbent will answer telephones; register/check in patients in Connect Care Scheduler; fax WCB and other health care facilities; enter and collect payments in Connect Care; scan documents into Connect Care; and maintain the Connect care work queue. The incumbent must be able to work cooperatively with others positively within a team environment. They utilize tact and courtesy in dealing with staff, visitors, patients, and the public. They can organize work independently with their own initiative and judgment, adjusting their work assignments, workload, and timelines. They maintain confidentiality. They can perform work with frequent interruptions. The RAH Rehabilitation Services Department seeks to provide excellent patient-centered care through education, mentorship and implementation of evidence and best practice strategies, and every team member is essential in ensuring this happens.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Rehabilitation Services
- Primary Location: Royal Alexandra Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.80
- Posting End Date: 09-OCT-2024
- Temporary Employee Class: Temp P/T Benefits
- Date Available: 21-OCT-2024
- Temporary End Date: 25-JUL-2025
- Hours per Shift: 6.2
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $23.53
- Maximum Salary: $28.60
- Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent.
Additional Required Qualifications:Recognized Unit Clerk, medical office assistant certificate, or equivalent is required. Minimum 1-year acute care health facility medical office experience is required. Proficiency in Microsoft Office 365 (Word, Excel, Power Point, Outlook) is required. Knowledge of e-People timekeeping is required. Proficient knowledge of Connect Care Scheduling is required. Knowledge of hospital scheduling practices and union collective agreements is required. Demonstrated strong organizational skills, attention to detail, and accuracy is required. Excellent communication and interpersonal skills are required. Must be able to embrace change. Must be motivated, self-directed, and able to prioritize competing tasks. Must be able to work independently as well as in a team setting. Must be flexible, able to prioritize and organize to meet the needs of a large, multi-disciplinary team.
Preferred Qualifications:A comprehensive understanding of Rehabilitation and Therapeutic services in both acute and outpatient settings is an asset. Reliability and accountability are essential.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
