Your Opportunity:
The successful candidate is responsible for performing clerical tasks and managing patient information supporting patient care activities in a fast-paced Ambulatory Care clinics. Support is provided for a variety of clinics in the Ambulatory Care portfolio. The clerk acts as a central source of information relating to patient activities including patient admissions, Alberta NetCare information, booking appointments, use of connect care to schedule appointments and complete referral work, diagnostic tests, and obtaining patient lists. This position requires considerable telephone communication with patients, physician's offices and other members of the health care team. Provides clerical support including payroll entry, filing, typing, and maintaining supplies and referral management.
Description:
As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.
- Classification: Unit Clerk
- Union: AUPE GSS
- Unit and Program: Ambulatory Care
- Primary Location: Royal Alexandra Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 21-NOV-2025
- Temporary Employee Class: Temp F/T Benefits
- Date Available: 01-DEC-2025
- Temporary End Date: 03-JAN-2027
- Hours per Shift: 7.75
- Length of Shift in weeks: 12
- Shifts per cycle: 60
- Shift Pattern: Days
- Days Off: Other
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.
Additional Required Qualifications:Minimum completion of Grade 12 required Completion of the Unit Clerk course (with practicum) required Previous computer experience with Connect Care, Windows, Microsoft Office, Excel, Alberta Netcare is required. Familiarity with medical terminology is required A minimum of two years recent experience in a clinical setting is required Health care provider-CPR through Heart and Stroke Foundation is required Experience managing complex referrals within connect care is required. Incorporates the Royal Alex Way in everyday practice is required. Strong communication skills with an ability to react rapidly to increases in workload and prioritize tasks accordingly are required. Ability to work under pressure with minimal supervision and a courteous and pleasant telephone etiquette is required
Preferred Qualifications:As Required.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
