Team Lead - Alberta Find a Doctor Program

Your Opportunity:

Are you a strategic, systems-oriented leader with a passion for digital health? This Team Lead role offers the opportunity to guide the development and implementation of a newly formed team supporting a provincial digital health initiative that improves access to primary care across Alberta. You’ll work closely with operational staff, technical experts, and health system partners to ensure the service remains accurate, responsive, and aligned with provincial priorities.

Description:

The Team Lead – Alberta Find a Doctor Program is responsible for coordinating the efforts of a newly established operational team tasked with supporting a provincial digital health service. This role includes designing team workflows, evaluating implementation within the Primary Care Alberta framework, and ensuring alignment with broader system goals. The Team Lead will also facilitate stakeholder engagement and support strategic planning as the service transitions into a provincial structure. The successful candidate will lead the design and implementation of new operational processes, shape its structure, establish clear roles, accountabilities, and collaborative practices. They will oversee three direct contributors providing guidance in onboarding, training, and ongoing performance development while ensuring workflows, reporting structures, and operational standards align with provincial priorities. Collaboration will be central to the position, as the candidate will facilitate communication between the operational team and provincial stakeholders, coordinate meetings and working groups, and ensure decisions and action items are well-documented and followed through. They will also play a key role in supporting the transition from the current service model to the future state, helping to align operations with Primary Care Alberta’s long-range strategy. From a strategic perspective, the candidate will contribute to change management and transition planning as systems evolve, evaluate proposals for functional improvements, and respond to operational feedback. The role will also support the development of processes and standards that strengthen service usability, reliability, and data integrity, ensuring the team’s contributions drive meaningful impact across the province.