Switchboard Operator

🔍 Calgary Zone, Calgary, Southland Plaza

📁: Administrative/Clerical

📅   : ALB00084671 Requisition #

📅   : Feb 01, 2019 Post Date

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Classification: Switchboard Operator

Union: AUPE GSS

Department: CENTRAL SWITCHBOARD

Primary Location: Southland Plaza

Multi-Site: Not Applicable

FTE: 0.60

Posting End Date: 08-FEB-2019

Temporary Employee Class: Temp P/T Benefits

Date Available: 18-FEB-2019

Temporary End Date: 31-AUG-2019

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 6

Shift Pattern: Days, Evenings, Weekends

Days Off: As Per Rotation

Minimum Salary: $22.56

Maximum Salary: $27.42

Vehicle Requirement: N/A

Required Qualifications:

Completion of Grader 12 or equivalent.

Additional Required Qualifications:

Medical Terminology course from a recognized training program. Minimum one (1) year experience within the last 2 years in a hospital switchboard/call center. Minimum typing speed of 45 wpm. Excellent telephone skills. Critical thinking skills. Verbal and written English communication skills. Proficient with computer systems, including MS Office (Windows, Word, Excel, Outlook). Excellent multitasking ability and able to work within a multi-disciplinary team with constant interruptions and changing work demands. Flexibility when dealing with changes in priorities. Problem solving skills. Decision making skills. Organization skills. Attention to detail and a high level of accuracy.

Preferred Qualifications:

Prior experience in the Calgary Zone Central Switchboard Department. Experience working with the public. Experience with Avaya Telephone equipment. Experience with Motorola Paging equipment.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.