Supervisor- HIM Registration, Switchboard Patient Info
Your Opportunity:
As the Registration, Switchboard, Patient Information (RSPI) Supervisor Southwest Zone you will be responsible for leadership of Registration, Switchboard, Patient Information (RSPI) operations in multiple sites, you will hold a key leadership role in RSPI and will report to the Manager, RSPI South Zone. The position is responsible and accountable for making unit-level decisions and having direct leadership responsibility for contributing to the achievement of the goals of RSPI, and promotion of an environment that aligns with the AHS values and fosters quality improvement and a culture of safety and excellence. You will be expected to demonstrate innovative, motivational and progressive leadership and be experienced in change management. You will also demonstrate leadership at a site level supporting with strong collaboration with staff and demonstrate excellent analytical and decision-making skills.
Description:
You will be required to help problem solve and support front line, participate in scheduling staff with accordance to departmental policies and provisions outlined in the Collective Agreements, and assume the lead and responsibility for recruitment, retention, hiring, coaching, mentoring, and performance management of staff. You will accurately manage and monitor budget expenditures and identify requirements for labor, supplies, and equipment, promoting and facilitating the development of staff. You will demonstrate a creative approach to the modified workflows, practices and processes in an organization of significant size.
- Transition Company: Health Shared Services
- Classification: Supervisor
- Union: Exempt
- Unit and Program: CORP LETH Hlth Records
- Primary Location: Chinook Regional Hospital
- Location Details: As Per Location
- Temporary Employee Class: Temp F/T Benefits
- FTE: 1.00
- Posting End Date: 19-FEB-2026
- Date Available: 16-MAR-2026
- Temporary End Date: 15-MAR-2027
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $36.87
- Maximum Salary: $63.24
- Vehicle Requirement: Driver's License, Vehicle Provided
Diploma or equivalency in Business Administration Management. A minimum of 3-5 years in a management/supervisory capacity ideally in an organization of significant size, complexity and diversity.
Additional Required Qualifications:A demonstrated clear pattern of professional and personal development. Effective communicator with strong organizational skills, influential skills, client focused orientation and commitment to providing quality services. Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others. PROSCI certification. Ability to manage human, financial and physical resources within an operating environment. Excellent analytical and decision-making skills. Ability to organize and manage short and long term plans and projects specific to registration and patient information processes and services. Experience in using electronic health information systems.
Preferred Qualifications:A combination of education, skills, and experience may be considered. Please submit a resume, only those who meet the requirements will be called for an interview.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
