Senior Director - Quality Assurance, Accreditation, and Safety

Your Opportunity:

Make a difference as you ensure the quality of care, health, and safety is maintained to a high standard across the province! Assisted Living Alberta (ALA) is now seeking an experienced leader who can connect the dots and use both data and systems thinking to make actionable decisions for the role of Senior Director, Quality Assurance, Accreditation and Safety. The Senior Director, Quality Assurance, Accreditation and Safety provides executive leadership and is accountable for the provincial Quality Assurance, Accreditation and Safety portfolio across Alberta’s continuing care sector. This key leadership role sets the strategic direction and establishes the governance and provincial frameworks required to strengthen patient safety and quality outcomes, and to identify risks and opportunities for improvement. As this position is provincial in scope, the physical work location for this position is negotiable within Alberta. This position may also be eligible for a remote/hybrid work arrangement. Assisted Living Alberta provides Albertans with the support they need through a comprehensive assisted living system that offers a full range of services, including medical and non-medical supports, continuing care homes, home care, community care, and social services. ALA is focused on delivering care more effectively and consistently across the province by enhancing home and community services, expediting access to supportive living environments and continuing care homes, and ensuring Albertans and their caregivers are well-informed.

Description:

The Senior Director, Quality Assurance, Accreditation and Safety provides executive leadership for the provincial Quality Assurance, Accreditation and Safety portfolio across Alberta’s continuing care sector, including ALA-operated and contracted services. Reporting to the Senior Program Officer, Quality, Client Experience and Accreditation, the role sets strategic direction, governance and provincial frameworks to strengthen safety, support system learning, address emerging risks, and advance consistent quality assurance and accreditation practices. The Senior Director is accountable for the framework and governance supporting formal Quality Assurance Reviews within ALA’s mandate, ensuring effective processes, oversight, escalation and action on findings and recommendations. The role also leads accreditation across the sector by establishing a coordinated approach to readiness, standards interpretation, sector learning, response to findings, and management of significant safety risks. The Senior Director oversees financial, human and project resources. As a member of the senior leadership team, the role contributes to organizational strategy, planning, and decision-making. The Senior Director builds strategic relationships with internal and external stakeholders to ensure safety and assurance findings drive appropriate system responses.