Registered Nurse – Patient Flow Nurse (PFN)
Your Opportunity:
The Patient Flow Nurse (PFN) is a centralized Edmonton Zone role within the Integrated Operations Center (IOC), supporting real-time patient flow coordination across the continuum of care. Operating in a non-direct care capacity, the PFN uses clinical expertise, data analytics, and situational awareness to assist in destination/deployment decisions and system-wide capacity management. Working collaboratively with EMS Supervisors, RAAPID North, Patient Flow Coordinators/AHN, Capacity Leads, and site-based teams, the PFN helps identify and address bottlenecks, supports proactive destination decisions, and contributes to the smooth movement of patients across acute care and community settings. This role is ideal for Registered Nurses with strong clinical knowledge, critical thinking skills, and a passion for system-level coordination and quality improvement. Key Responsibilities: Monitor dashboards and data systems to identify zone-wide capacity issues. Collaborate with PFC/AHN, EMS and RAAPID to support destination decisions. Assist AHNs in destination/deployment planning and documentation. Under AHN guidance, escalate site-specific issues and service disruptions as per zone protocols. Participate in daily capacity calls and contribute to zone situational awareness. Provide cross coverage with AHN during breaks and transitions.
Description:
As a Registered Nurse (RN), you will provide a wide variety of nursing services to patients, families, communities and populations, while taking necessary steps to ensure their safety and well-being. In your role, you will utilize nursing processes, through critical thinking, problem solving and decision making, as well as teach, counsel and advocate on behalf of patients and their families. You will play a leadership role in supporting an integrated and holistic approach to patient care, health promotion and maintenance. You will provide safe, quality patient and family centered care while reflecting the shared vision and values of AHS. PLEASE NOTE: Provisional Permit holders will be paid $39.58 - $54.16 per hour. Upon obtaining a full licence, the rate of pay will be adjusted to the applicable Registered Nurse rate in accordance with UNA Article 25.02(b)(i) or (ii) as applicable.
- Classification: Registered Nurse
- Union: United Nurses of Alberta
- Unit and Program: Integrated Operations Centre
- Primary Location: Seventh Street Plaza
- Location Details: As Per Location
- Multi-Site: At (UNA only)
- FTE: 0.40
- Posting End Date: 05-DEC-2025
- Employee Class: Regular Part Time
- Date Available: 15-DEC-2025
- Hours per Shift: 11.08
- Length of Shift in weeks: 12
- Shifts per cycle: 16
- Shift Pattern: Days, Evenings, Nights, Weekends
- Days Off: As Per Rotation
- Minimum Salary: $43.26
- Maximum Salary: $59.21
- Vehicle Requirement: Not Applicable
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP) certification. If you have not practiced as a Registered Nurse within the past five (5) years, completion of the following free courses is required prior to employment: CRNA Medication Management (Chapters 1-4): https://connect.nurses.ab.ca/home/learning-and-development/learning-modules NextGenU Health Assessment Resources Certification: https://courses.nextgenu.org/course/view.php?id=271.
Additional Required Qualifications:Strong communication, collaboration, and organizational skills. Ability to collaborate with the interdisciplinary teams. Demonstrated ability to work independently and under pressure. With multiple competing priorities. 3–5 years of related acute care, and emergency room and continuum of care experience. Strong assessment skills and triage training are an asset. Ability to handle conflict and work towards solutions. Familiarity with EMS and RAAPID processes. Proficiency in clinical systems such as Connect Care, Tableau, and REPAC. Ability to interpret data and make informed destination/deployment decisions under the guidance of the PFC/AHN. Comfortable working in a high-volume, technology-driven environment.
Preferred Qualifications:Experience in emergency department, bed management, capacity coordination, or patient flow. Knowledge of Edmonton Zone services and site-specific workflows. Experience with escalation protocols.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
