Protective Services Officer II
Your Opportunity:
Alberta Health Services (AHS) is seeking Casual Protective Services Officers (PSO) II, within the Medicine Hat Regional Hospital (MHRH). The MHRH is located approximately 169km east of Lethbridge and 295 kms SE of Calgary. As a Protective Services Officer (PSO), you can make a difference at AHS by ensuring a safe and secure environment for all AHS staff, patients, and visitors. You’ll discover a career that compliments your lifestyle. With opportunities in communities across the province, great benefits, and room for growth, there is no shortage of reasons to join our team. In this role, you will have the opportunity to integrate with the clinical care team to directly improve patient & families’ experiences, as well as foster an inclusive workplace that supports the health and safety of all people. You will be responsible for wayfinding, providing customer services to patients, visitors, & stakeholders, as well as general support. You will need strong interpersonal and communication skills to promote collaboration, respect, and mitigate high-stress situations. Your compassion and ability to relate to patients, visitors, and communities help de-escalate conflict and create a positive, safe, diverse, and welcoming environment for all. As a PSO, you will be a first responder to critical events within a team environment, while managing your time and setting priorities. You will be covering for Core PSOs, Community and Rural mobile PSOs. Documentation and reporting are a key part of this role. You will utilize the Perspective Reporting system to prepare detailed, written documentation of all security and life safety incidents. This position requires a high degree of critical thinking., sound judgement, discretion, and de-escalation techniques. Sound working knowledge of Legislation, policy and legal authorities is a necessary skill for an AHS PSO.
Description:
As a Protective Services Officer II, you will provide security and protective services for all patients, visitors, staff and AHS property including: violence monitoring, prevention and intervention; enforcement of applicable federal, provincial and municipal statutes; asset loss prevention and internal investigations; preparation of court documents and securing evidence; risk assessment and hazard identification; arrests, apprehensions and detentions of persons and first responder to critical events. You will provide support for facility departments on matters of security and safety practices, participates in reviewing and recommending policy, and fosters and maintains positive public relations through relationships with internal and external contacts.
- Primary Care Alberta: N
- Recovery Alberta: N
- Classification: Protective Services Officer II
- Union: AUPE GSS
- Unit and Program: Protective Services
- Primary Location: Medicine Hat Regional Hospital
- Location Details: As Per Location
- Multi-Site: Multisite
- FTE: 0.00
- Posting End Date: 02-APR-2025
- Employee Class: Casual/Relief
- Date Available: 25-APR-2025
- Hours per Shift: Varies
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days, Evenings, Nights, Weekends
- Days Off: Other
- Minimum Salary: $33.42
- Maximum Salary: $38.27
- Vehicle Requirement: Driver's License, Vehicle Provided
High School diploma or equivalent. Active (or eligible) for appointment as a Community Peace Officer with enforcement duties involving the public, as identified by the Province of Alberta/Solicitor General. Successful completion of Alberta Health Services or Alberta Justice and Solicitor General Community Peace Officer Induction Training Program (6 weeks program). Valid Class 5 (non-GDL) Driver's Licence. Valid Physical Abilities Requirement Evaluation (P.A.R.E.) completed under 4:45 minute, within 6 months prior to commencing employment.
Additional Required Qualifications:The candidate must prove that they have successfully completed a PARE Fitness test in under 4 minutes 45 seconds. The PARE must be successfully completed within 6 months as of June 6, 2025, and submitted to the interview team, no later than April 17, 2025. The Candidate must also have a valid Current First Aid and CPR Level C – AED certification.
Preferred Qualifications:Preference will be given to the candidates with two years’ post-secondary education in Security, Law Enforcement or Criminal Justice. Preference will also be given to those candidates who have two years’ security/law enforcement experience. CPI Non-violent Crisis Intervention training, Pressure Point Control Tactic Certificates and experience within a healthcare setting are also assets.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
