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Post Secondary Student - Human Factors

Alberta Health Services
ALB00084942 Requisition #
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Your Opportunity:

The Human Factors Department is part of a provincial Patient Safety team that provides leadership in promoting best practices in usability, patient safety and eSafety. A successful candidate will have strong analytical, interpersonal, and collaboration skills, with a passion for usability and a creative eye for excellent design. A key role of the Post Secondary Student - Human Factors position is to support the organization in the area of patient safety through the application of expertise in human factors/usability engineering. AHS has over 100000 employees and is the provincial health authority responsible for planning and delivering health care and promoting wellness for 3.7 million Albertans. AHS employees work in acute care hospitals, stand-alone psychiatric facilities, community sites, and service/support centers. The AHS vision is: Healthy Albertans. Healthy Communities. Together. The AHS mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans. This position will be located out of Calgary, Northwest II.


The Human Factors team in Alberta Health Services (AHS) has an opportunity for a post-secondary summer student to support the provincial Patient Safety department. The Human Factors team provides leadership and expertise related to usability, user centered design, patient safety and e-Safety. A successful candidate will have strong analytical, interpersonal, and collaboration skills, with a passion for usability and a creative eye for excellent design. Duties: Reports to the Human Factors Director. Support the Human Factors team through the application of expertise in human factors/usability engineering. Apply human factors methodologies (i.e. heuristic evaluation and usability testing) to examine processes and evaluate room designs, workflows, equipment, user interfaces, and forms. Participate in job shadowing, interviews and focus groups; use quantitative and qualitative methods to analyze data; help prepare detailed reports and presentations of human factors evaluation results. Willing to travel locally and throughout the province as needed.

  • Classification: Post Secondary Student
  • Union: Students
  • Department: Human Factors
  • Primary Location: Northwest Centre II
  • Temporary Employee Class: Temp Full Time
  • FTE: 1.00
  • Posting End Date: 25-FEB-2019
  • Date Available: 06-MAY-2019
  • Temporary End Date: 23-AUG-2019
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Minimum Salary: $15.00
  • Maximum Salary: $21.00
  • Vehicle Requirement: N/A
Required Qualifications:

To be considered for employment all candidates must be: Registered as a full-time post-secondary student in an accredited institution. Currently recognized as having full-time status by the academic institution. Returning for courses in the next academic term. Legally entitled to work in Canada.

Additional Required Qualifications:

Required knowledge, skills and abilities: 3rd or 4th year undergraduate or graduate student (Master’s or PhD) specializing in human factors or a related field (e.g. Psychology, Industrial or Systems Engineering, Ergonomics, Computer Science, Biomedical or Clinical Engineering, Health Informatics, etc.). Strong understanding of human factors including concepts, processes, design principles and tools. Knowledge of user-centered design methodologies including ethnographic studies, task and user analysis methods, heuristic evaluations, usability testing and experimental design. Analytical and problem solving abilities with “out of the box” creative thinking. Strong verbal and written communication skills; including experience working in a team environment. Interest in patient safety and quality improvement in healthcare.

Preferred Qualifications:

As Required.

Please note:

All postings close at 23:59 of the posting end date indicated.


Alberta Health Services (AHS) is committed to ensuring the safety of staff and patients and requires all NEW employees to provide a satisfactory criminal record check (CRC) and/or Vulnerable Sector Search(VSS) prior to the start of their employment. The CRC/VSS must be specific to the role at AHS and must be dated no more than 90 days prior to the date on your written offer from AHS.

Healthy Albertans. Healthy Communities. Together.

We’re passionate about what we do.  Our team of skilled and dedicated health care professionals, support staff and physicians who promote wellness and provide health care every day, all across Alberta. 

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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