Your Opportunity:
Description:
Reporting to the Executive Director, NFLES, the Manager provides strategic and operational leadership for Patient Food Services, Retail Food Services, and Environmental Services at Medicine Hat Regional Hospital and Big Country Hospital, Oyen. The Manager oversees service performance, coordinates front-line leaders, and ensures operations comply with AHS policies, legislation, and organizational priorities. The Manager is responsible for budget oversight, resource utilization, performance monitoring, workforce planning, quality improvement, and stakeholder engagement to support safe, efficient, and patient-focused service delivery. Key Responsibilities: Lead supervisors and operational leaders in achieving service and organizational goals. Develop and implement operational plans, goals, and performance measures. Lead recruitment, succession planning, employee development, engagement, and performance management. Promote accountability, collaboration, safety, innovation, and continuous improvement. Monitor service performance, operational metrics, and key indicators. Ensure compliance with accreditation, infection prevention and control, food safety, occupational health and safety, and other regulatory requirements. Lead change management and quality improvement initiatives. Collaborate with stakeholders to support integrated service delivery and customer satisfaction. Manage departmental budgets and support capital planning. Support emergency preparedness, business continuity, and organizational response activities.
- Classification: Manager
- Union: Exempt
- Unit and Program: Nutrition, Food, Linen and Environmental Services
- Primary Location: Medicine Hat Regional Hospital
- Location Details: As Per Location
- Employee Class: Regular Full Time
- FTE: 1.00
- Posting End Date: 19-JUN-2026
- Date Available: 06-JUL-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $41.16
- Maximum Salary: $70.58
- Vehicle Requirement: Not Applicable
Bachelor's degree in Nutrition, Business Administration, Healthcare Administration, Hospitality Management, or a related field. Minimum five years of progressive leadership experience in healthcare or a complex service environment, including experience leading leaders. Proven experience leading Supervisors, working leads, and other leaders in a complex healthcare environment, with demonstrated success in workforce development, performance management, and change leadership. Demonstrated experience in strategic planning, operational management, financial accountability, and workforce planning. Experience managing operational and capital budgets, including planning, forecasting, variance analysis, and resource allocation. Proven ability to lead organizational change and quality improvement initiatives. Experience leading teams in a unionized environment, including interpretation and application of collective agreements. Demonstrated ability to build collaborative relationships with physicians, clinical leaders, operational partners, and external stakeholders. Strong leadership, communication, relationship-building, negotiation, and conflict-resolution skills. Valid Class 5 Driver's License and ability to travel between sites as required.
Additional Required Qualifications:
As Required.
Preferred Qualifications:
Master's degree in Health Administration, Business Administration, or related field. Leadership experience in AHS or a comparable healthcare organization. Experience overseeing Patient Food Services, Retail Food Services, Environmental Services, or support services. Experience managing multi-site operations. Knowledge of accreditation, infection prevention and control, food safety, occupational health and safety, and healthcare regulations.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
