Manager

Your Opportunity:

This is an amazing opportunity to join a highly skilled team of professionals at the Stollery Children's hospital in giving outstanding care and leadership to our teams and families. The Manager, Social Work and CAPC is responsible for providing operational leadership and strategic direction for social work services and the child and adolescent protection center within the pediatric quaternary Stollery children's hospital. This role supports interdisciplinary collaboration, patient- and family-centered care, quality improvement initiatives, and staff development to ensure high-quality medical and psychosocial care for pediatric patients and families. The successful candidate will lead a team of social workers, nursing and administrative staff in a fast-paced acute care environment while promoting excellence in clinical practice, innovation, and compassionate care. Key Responsibilities Provide day-to-day leadership and supervision for pediatric social work services and in the CAPC center. Support recruitment, orientation, performance management, and professional development of staff. Collaborate with physicians, nursing leaders, allied health teams, and community partners to coordinate patient care. Ensure services align with organizational priorities, accreditation standards, and best practices. Lead quality improvement, risk management, and patient safety initiatives. Support culturally safe, trauma-informed, and family-centered care approaches. Manage staffing resources, workload allocation, and operational planning. Participate in strategic planning and program development initiatives.

Description:

This role provides operational leadership and support for pediatric social work and Child and Adolescent Protection Centre services across three sites, including the Stollery Children’s Hospital at the University of Alberta Hospital site, the Royal Alexandra Hospital site, and ambulatory/community programs. The position oversees inpatient and ambulatory services and supports frontline staff delivering complex psychosocial and medical care to children, youth, and families. The role is responsible for daily operations including staffing, scheduling, resource allocation, patient flow, discharge coordination, quality improvement, policy compliance, and stewardship of foundation and grant funding. It provides leadership, mentorship, and professional support to frontline teams while fostering staff development, retention, collaboration, and high standards of practice. The position also plays a key role in supporting children and families experiencing complex medical, emotional, social, and crisis situations by ensuring coordinated, patient- and family-centered care. This includes collaboration with physicians, operational leaders, community agencies, Sexual Assault Response Team (SART), Child at Risk Response Team (CARRT), the Zebra Centre, and legal/judicial services to support vulnerable populations and facilitate safe care transitions within hospital and community settings. In addition, the role ensures alignment with organizational priorities related to safety, quality, patient experience, equity, and staff wellness while maintaining strong interdisciplinary and community partnerships that support responsive and integrated pediatric care services.