Manager

Your Opportunity:

The Hospitalist Program Manager (PM) is a key leadership role in the Department of Family Medicine (AHS) accountable for operational oversight of the Calgary Hospitalist Alternative Relationship Plan (CHARP), the Section of Medical Inpatient Care and programs under the Section of Seniors Care that fall under the ARP. The ARP is an innovative compensation model for approximately 160 physicians in hospitals and facility-based roles in Calgary. The current annual revenue of the ARP is approximately $50 million. Working closely with the Section Chief and the CHARP Authorized Representative, the PM provides leadership and operational oversight in the planning, delivery and evaluation of Hospitalist programs and services in support of the vision, mission and business plan of both the ARP and AHS. The PM has primary responsibility for the business management functions of the Sections and the ARP in the areas of operations, research and on-going executive tasks related to the physician work force. Responsibilities include financial management and accounting issues, which include AHS operating and restricted budgets, managing the recruitment/retention process for medical staff. The PM is responsible for all Section and ARP support staff, the preparation of Section/ ARP proposals and reports, medical staff appointments and privileges, facilitates the administrative and business needs of the Section and ARP. The PM focuses on developing projects and strategic workforce planning within the Section and the ARP. The PM leads physician-focused initiatives, overseeing the planning, design, and implementation of programs to ensure coordinated, efficient, and effective service delivery. Responsibilities include defining physician service scope, developing clinical services and standards, driving innovation, and integrating budgets.

Description:

This position's main objectives are to provide leadership in the development, implementation, and evaluation of initiatives related to: - Operational and financial management of the ARP, ARP and Board Vision, mission, values and business planning - Alberta Health and Alberta Health Services objectives, performance measures and reporting. Financial Management of the ARP – 50% - Accountable for oversight and directing all aspects of financial management related to the CHARP. Quality improvement initiatives under the mandate of the Calgary Hospitalist Innovation Committee and Section of Medical Inpatients – 10%. Human Resource and Operational Management – 15%: Provides leadership in HR management related to the Section of Medical Inpatients Division, Department of Family Medicine and CHARP. This includes recruitment and retention, scheduling, staff orientation, development opportunities, labor relations issues including attendance awareness, counselling and coaching of staff. Strategic Planning – 15% - Provides leadership and direction on a broad range of planning, development, implementation and evaluation strategies and initiative related to the provision of hospitalist service delivery models that facilitate improved, integrated, coordinated and sustainable patient care by Family Physicians in facility-based programs across the continuum of care. (E.g. Acute, rehabilitative care, supported living and long-term care) and are in alignment CHGA, DFM, AH and AHS strategies. Performance Reporting – 10% - Leads the development and/or identification of data elements and benchmarks, in collaboration with Physician Leadership, to define best practice for programs within CHARP along with subsequent design and implementation of CHARP and Section performance measures and evaluation framework.