Your Opportunity:
Reporting to Program Manager of the Urban Urgent Cares, the Care Manager performs a key leadership role and is responsible and accountable for providing the direction, team leadership and organization over the activities of the Sheldon M. Chumir Urgent Care Center in support of the vision, mission and business plan of Alberta Health Services.
Description:
The Care Manager is responsible for establishing and maintaining an effective framework for the efficient day to day operations by making unit–level decisions, overseeing the implementation of and ongoing measurement of patient outcomes and developing and maintaining strong working relationship with the urgent care team including staff, physicians, patients and families. This also includes working collaboratively with key stakeholders within the programs and services at the Sheldon M Chumir Health Center. The Care Manager is accountable for the hiring, development, and management of professional and ancillary staff. In addition, the Care Manager facilitates the implementation of changes to the structure and processes within the program, to achieve improved outcomes related to patient satisfaction, quality care, and cost containment.
- Classification: Manager
- Union: Exempt
- Unit and Program: Sheldon M. Chumir Urgent Care
- Primary Location: Sheldon M Chumir Health Centre
- Location Details: As Per Location
- Negotiable Location: Within Calgary Zone
- Employee Class: Regular Full Time
- FTE: 1.00
- Posting End Date: 23-JUL-2025
- Date Available: 25-AUG-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 4
- Shifts per cycle: 20
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $40.19
- Maximum Salary: $68.93
- Vehicle Requirement: Not Applicable
Graduate of a recognized health program with a Baccalaureate degree or equivalent required. Current College of Registered Nurses of Alberta (CRNA) or health profession registration required. Excellent interpersonal, communication and leadership skills. Self-directed and highly motivated. Analytical, organizational, planning, teaching and decision-making skills. Positive, creative perspective, high energy to support site, zone and provincial initiatives. Experience with staff management and performance evaluation.
Additional Required Qualifications:
Demonstrated ability and desire to balance needs of patients and staff. Experience and understanding of health care systems, change management, quality improvement and clinical practice guidelines. Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching and the ability to inspire and build confidence in others. Proven ability to foster partnerships and to achieve organizational goals within a diverse organization.
Preferred Qualifications:
Minimum two-three years formal leadership experience with demonstrated clinical competence and knowledge of Urgent Care. Experience managing a unionized workforce. Master's Degree in a relevant discipline.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
