Your Opportunity:

Working at AHS is about making a difference. The Information Technology team touches almost every aspect of AHS providing the technical expertise and support for computers, computerization, electronic communications, software, security and information systems to improve the patient care processes and the operation and management of the organization. Network & Telecom Services provides supports for a complex multi-site; multi-vendor environment committed to improving healthcare for Albertans and is looking for a Senior Network Specialists with a focus on Cybersecurity. We are seeking people with strong technical expertise in cybersecurity, complemented by excellent communication and teamwork skills. The ideal candidate is highly collaborative, values thorough documentation, and is committed to achieving success both individually and as part of a team. Join our team. Come for a job and stay for a career.

Description:

Network Cybersecurity knowledge and experience expertise of the following technologies is preferred: Fortinet Firewalls, Citrix Netscaler, Infoblox DDI, and Forescout Network Access Control; along with programming skills to develop areas of NetOps. Maintain Network Operations: monitors, maintains, and documents network infrastructure. Create and update customer support tickets. Performs trouble shooting and technical support activities. Functions as an escalation point for complex network problems that have typically been escalated. Able to work on a rotational on-call schedule. Design and implement solutions: Design and coordination of development, testing, implementation and maintenance of technical enterprise-wide solutions. Lead or facilitate projects or initiatives; may include coordination of work for a sub-team. Tracks expenditures as required. Participates as subject matter expert on teams to provide input into solutions based on best practices, industry, and AHS requirements/policy. Customer Relationship Management and Advocacy: Maintains active communication with clients to understand their environments and to orient them to the IT processes. Explains difficult issues with multiple possible solutions and works to build consensus on preferred option with customer and with other IT teams. Understands IT strategies and communicates to customer about IT strategy implications to their business processes and goals. Works closely with other IT groups to coordinate solutions for customer. Other Responsibilities: Acts as a resource for colleagues with less experience, mentoring and suggesting more efficient work approach. Identifies IT department improvements and may lead initiatives to improve internal process effectiveness.