IT Customer Support II

🔍 Central Zone, Red Deer, Red Deer Regional Hospital

📁: Information Technology

📅   : ALB00458705 Requisition #

📅   : Oct 12, 2024 Post Date

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Recovery Alberta: N

Classification: IT Customer Support II

Union: AUPE GSS

Unit and Program: Information Technology

Primary Location: Red Deer Regional Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 21-OCT-2024

Employee Class: Regular Full Time

Date Available: 01-NOV-2024

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days

Days Off: Saturday/Sunday

Minimum Salary: $31.13

Maximum Salary: $38.01

Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of certificate in Computer Support or equivalent.

Additional Required Qualifications:

A post-secondary certification or diploma in an Information Technology related discipline required.

Preferred Qualifications:

Minimum of 2 years deskside experience within the last 5 years. Proven customer service skills and experience in an organization of significant size and complexity an asset. Previous experience in a healthcare environment is a definite asset. Applicants with ITIL certification will be given preference but will consider other applicable certifications in lieu of ITIL certification.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.