IT Customer Support II

🔍 Central Zone, Ponoka, Cent. Ctr for MH and Brain Inj

📁: Information Technology

📅   : ALB00315710 Requisition #

📅   : Oct 22, 2022 Post Date

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Classification: IT Customer Support II

Union: AUPE GSS

Unit and Program: Information Technology

Primary Location: Cent. Ctr for MH and Brain Inj

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 28-OCT-2022

Employee Class: Regular Full Time

Date Available: 21-NOV-2022

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days

Days Off: Saturday/Sunday

Minimum Salary: $30.52

Maximum Salary: $37.26

Vehicle Requirement: Driver's License, Vehicle Required

Required Qualifications:

Completion of certificate in Computer Support or equivalent.

Additional Required Qualifications:

A post-secondary education in an Information Technology related discipline. A combination of experience and education will be considered. Three or more years of experience providing onsite computer support in a diverse computer team environment. In depth knowledge of Microsoft Operating Systems and Office Suite. In depth knowledge of printers. Strong trouble shooting skills to analyze and resolve end-user hardware (computers, printers, mobility devices, and peripherals), software, and connectivity issues. Strong interpersonal communication skills, written and verbal. Excellent organizational skills. The ability to lift 22 Kg (50lbs). Travel is required.

Preferred Qualifications:

Experience supporting medical systems. Ideally Meditech. Experience with wireless technologies. Experience with Web Jet Admin. Experience working in a Citrix environment. Experience working with LANDesk. ITIL knowledge or certification.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.