IT Customer Support I
Your Opportunity:
As a valued member of the Asset Management Services team, you will use your conceptual and practical experience to manage, assess and report on all managed end user devices. You will investigate, diagnose, and resolve problems related to asset inventory working with other IT teams, projects and/or directly with end users. You will be responsible for the daily operations of the asset management inventory system ensuring all inventory tasks and requests are completed. Must have excellent attention to detail, time management, problem solving skills. Candidates who are client-focused with excellent organizational and communication skills (both written and verbal) will be valued.
Description:
As an IT Customer Support I, you will provide the first level of technical support for clinical and non-clinical staff and departments. Your typical duties include receiving and handling initial helpdesk requests for IT support; responding to common requests for support as well as participating in the set up and maintenance of computer software, hardware and systems.
- Acute Care Alberta: N
- Primary Care Alberta: N
- Recovery Alberta: N
- Classification: IT Customer Support I
- Union: AUPE GSS
- Unit and Program: Asset Management
- Primary Location: Quarry Crossing
- Location Details: Eligible to work remotely within Alberta
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 21-MAY-2025
- Employee Class: Regular Full Time
- Date Available: 16-JUN-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $26.75
- Maximum Salary: $32.68
- Vehicle Requirement: Not Applicable
Completion of certificate in Computer Support or equivalent.
Additional Required Qualifications:Prior technical computer and Microsoft Office experience mandatory.
Preferred Qualifications:Related inventory experience is an asset.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
