IT Customer Support I

🔍 Calgary Zone, Calgary, Quarry Crossing

📁: Information Technology

📅   : ALB00364056 Requisition #

📅   : Jun 01, 2023 Post Date

Thanks for your interest in the IT Customer Support I position. Unfortunately this position has been closed but you can search our 1,817 open jobs by clicking here.

Classification: IT Customer Support I

Union: AUPE GSS

Unit and Program: Information Technology

Primary Location: Quarry Crossing

Location Details: Eligible to work remotely within Alberta

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 07-JUN-2023

Employee Class: Regular Full Time

Date Available: 26-JUN-2023

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days

Days Off: Saturday/Sunday

Minimum Salary: $26.75

Maximum Salary: $32.68

Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of certificate in Computer Support or equivalent.

Additional Required Qualifications:

Experience in a fast paced environment managing multiple concurrent demands required. Must have 2 to 3 years of related IT customer service experience within the last 5 years and be proficient using MS Office Suite and Outlook. Must have strong cognitive, analytical and problem-solving skills and strong customer service commitment. Must have demonstrated effective communication, interpersonal, and organizational skills. Must have experience with creating standard documentation. Must have ability to set and meet personal deadlines and adapt to changes in priority. Must have ability to work in a team environment and experience in coordinating teams. Must be self-motivated, with limited supervision.

Preferred Qualifications:

MS Visio proficiency is an asset. Related one year certificate from a recognized post-secondary institution preferred. Experience in a healthcare environment is an asset. Experience working with technology is an asset.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.