IT Analyst II
Your Opportunity:
Are you an experienced Digital Health or Laboratory professional with a strong interest in transfusion medicine application systems? Health Shared Services is seeking an IT Analyst II (ITA2) to join the Laboratory Information Systems (LIS) team supporting WellSky Transfusion. In this role, you will be a key contributor to the implementation, configuration, integration, and ongoing support of the WellSky Transfusion application. You will work closely with Transfusion Medicine laboratory staff, Epic Beaker Transfusion analysts, and vendor partners to ensure safe, reliable, and effective system performance that directly supports patient care. This position offers the opportunity to work in a collaborative, fast paced healthcare IT environment, solving complex problems and supporting critical clinical workflows across Alberta. A successful candidate has experience or knowledge of the functioning of a medical transfusion laboratory, understands client business processes. Will demonstrate communication and technical writing skills. Has excellent customer relations and support service experience. Has experience gaining cooperation of a variety of stakeholders, including management, clinicians, physicians, and coworkers. This opportunity may facilitate working remotely. Location is negotiable.
Description:
As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.
- Transition Company: Health Shared Services
- Classification: IT Analyst II
- Union: AUPE GSS
- Unit and Program: IT Provincial Support Services Laboratory Transfusion Medicine
- Primary Location: Quarry Crossing
- Location Details: Eligible to work remotely within Alberta
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 27-MAR-2026
- Employee Class: Regular Full Time
- Date Available: 04-MAY-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $40.89
- Maximum Salary: $55.20
- Vehicle Requirement: Not Applicable
Completion of bachelor's degree in Computer Science or Information Technology or equivalent.
Additional Required Qualifications:Equivalent combinations of education and experience may be considered (e.g., a diploma or degree in Laboratory Medicine with significant IT experience). Background in Transfusion Medicine workflows, with working knowledge of Transfusion Medicine functions both within Alberta Precision Laboratories and Connect Care. Excellent problem-solving and troubleshooting skills; an ability to resolve technical issues and identify root cause. Strong communication and technical documentation skills. Experience developing test plans, coordinating and executing testing activities, with a solid understanding of formal change management processes. Proven ability to work collaboratively with diverse stakeholder groups, including clinicians, laboratory staff, management, and vendors. Highly organized, detail oriented, and able to manage multiple priorities and deadlines. Self motivated with the ability to work independently and within virtual teams. Ability to tolerate prolonged sitting and computer work. Willingness to travel within Alberta; occasional travel to the United States may be required.
Preferred Qualifications:Minimum of 5 years’ experience in Transfusion Services or a strong working knowledge of healthcare delivery. Training or experience with WellSky Transfusion. Epic Transfusion Medicine experience. Experience supporting system implementations, projects, or IT operations. Knowledge of healthcare system integration (HL7). Experience with relational databases (SQL).
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
