IT Analyst II
Your Opportunity:
Alberta Health Services (AHS) is the largest health-care provider in Canada, responsible for the delivery of health care to more than 3.9 million Albertans. Working at AHS is about making a difference. The Information Technology team touches almost every aspect of AHS providing the technical expertise and support for computers, computerization, electronic communications, software, security and information systems to improve the patient care processes and the operation and management of the organization. As a valued member of the provincial Database Services team of 21 DBAs, the Intermediate Database Administrator will deliver quality service in a fast-paced and high-energy environment. You will work independently and within a team to perform complex database tasks, in support of mission-critical SQL Server databases for AHS. You will be responsible for database backups, failovers and monitoring; data refreshes of non-production environments; security/audit compliance and security patching; application/database configuration and version upgrades. There is evening and weekend work and on call support in a rotation of 7 people. To be successful in this role, you must have the ability to work collaboratively within the Database team and with various application, architecture and technical teams.
Description:
As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.
- Recovery Alberta: N
- Classification: IT Analyst II
- Union: AUPE GSS
- Unit and Program: IT Database Services
- Primary Location: Quarry Crossing
- Location Details: Eligible to work remotely within Alberta
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 09-JAN-2025
- Employee Class: Regular Full Time
- Date Available: 10-FEB-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days, On Call
- Days Off: Saturday/Sunday
- Minimum Salary: $38.54
- Maximum Salary: $52.03
- Vehicle Requirement: Not Applicable
Completion of bachelor's degree in Computer Science or Information Technology or equivalent.
Additional Required Qualifications:5 or more years of DBA and/or database-related experience using Oracle on Unix/Linux. Knowledge of relational database concepts, Experience in the support and management of large database installations. Troubleshooting of performance issues: evaluate code, analyze and make suggestions for improvements. Ability to balance numerous demands and conflicting priorities. Ability to work with multi-disciplinary teams within set project schedules and forge a relationship by communicating effectively with different stakeholders. Ability to identify opportunities, develop and implement process improvements. Strong written and verbal commination skills.
Preferred Qualifications:Knowledge of writing efficient SQL queries. DBA experience using MS SQL. Mentoring, conflict resolution and negotiation skills. Knowledge of SAN storage. Knowledge of Agile methodology and different architectural frameworks like Zachmann.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
