Your Opportunity:
Patient and Family Centered Care at the Stollery is currently seeking a full-time Coordinator to join our team. The Patient and Family-Centred Care (PFCC) Coordinator plays a key role in supporting a culture of partnership between patients, families, and the organization. This role works closely with Patient and Family Advisors (PFAs) and hospital staff to identify meaningful opportunities to enhance family-centred care at the bedside and within organizational systems. The PFCC Coordinator is responsible for overseeing the full lifecycle of PFA engagement, from recruitment and onboarding to training, coordination, and ongoing involvement in PFCC initiatives. With a strong focus on relationship-building, the PFCC Coordinator nurtures active participation, fosters leadership development among PFAs, and ensures advisors are meaningfully integrated into decision-making processes that advance the organization’s PFCC goals.
Description:
The PFCC Coordinator will work closely with Patient Family Advisors (PFAs) as well as hospital staff in a collaborative manner to determine possible ways to improve family centred care practices in bedside care and organizational systems. The coordinator will work with PFAs through all aspects of recruitment, training and participation in advisor activities. The PFCC coordinator will build relationships and nurture PFA involvement and leadership in a range of PFCC initiatives and activities.
- Classification: Coordinator
- Union: Exempt
- Unit and Program: Patient Family Centered Care
- Primary Location: Stollery Children's Hospital
- Location Details: As Per Location
- Temporary Employee Class: Temp F/T Benefits
- FTE: 1.00
- Posting End Date: 17-FEB-2026
- Date Available: 27-FEB-2026
- Temporary End Date: 28-FEB-2027
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days, Evenings
- Days Off: As Per Rotation
- Minimum Salary: $25.02
- Maximum Salary: $41.71
- Vehicle Requirement: Not Applicable
Post-secondary education in health sciences, social sciences, community engagement, or a related field; or equivalent experience. Experience working with volunteers, patients/families, or community groups. Experience in healthcare, program coordination, or community engagement.
Additional Required Qualifications:Excellent written and verbal communication skills; confident speaking with diverse audiences including patients, families, clinicians, leaders, and community partners. Strong facilitation, interpersonal, and relationship-building abilities. Solid organizational skills and the ability to manage multiple activities and timelines. Empathy, cultural humility, and a deep commitment to patient- and family-centred care. Proficiency with standard office software and virtual meeting platforms. Availability to attend one to two evening meetings per month.
Preferred Qualifications:Lived experience in a pediatric tertiary hospital setting. Strong listener with a collaborative mindset. Inclusive, respectful, and supportive. Creative problem-solver. Calm and professional in sensitive or fast-paced situations. Flexibility to support PFCC team as required.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
