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Business Support - Other
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ALB00501844 Requisition #

Your Opportunity:

The FAST Change Management Coordinator (CMC) is a key role reporting directly to the FAST Unit Manager within Primary Care Alberta (PCA). This position develops and maintains strong working relationships with internal and external partners, including Senior Consultants, FAST Operations, and Primary and Specialty Care offices, to ensure effective and safe quality care. The CMC works within the community physician/specialist space, supporting medical office staff in adopting and utilizing referral workflows. Additionally, the role facilitates the implementation of data-sharing processes between community offices and the FAST program. With a strong focus on the people side of change, the CMC helps integrate new practices related to referral management within the community setting.

Description:

The FAST Change Management Coordinator (CMC) is a key role reporting directly to the FAST Unit Manager within Primary Care Alberta (PCA). This position develops and maintains strong working relationships with internal and external partners, including Senior Consultants, FAST Operations, and Primary and Specialty Care offices, to ensure effective and safe quality care. The CMC works within the community physician/specialist space, supporting medical office staff in adopting and utilizing referral workflows. Additionally, the role facilitates the implementation of data-sharing processes between community offices and the FAST program. With a strong focus on the people side of change, the CMC helps integrate new practices related to referral management within the community setting. Please note this position is for Primary Care Alberta (PCA).

  • Acute Care Alberta: N
  • Primary Care Alberta: N
  • Recovery Alberta: N
  • Classification: Coordinator
  • Union: Exempt
  • Unit and Program: Provincial Facilitated Access to Specialized Treatment
  • Primary Location: Royal Alexandra Hospital
  • Location Details: As Per Location
  • Negotiable Location: Within Edmonton Zone
  • Temporary Employee Class: Temp F/T Benefits
  • FTE: 1.00
  • Posting End Date: 12-JUN-2025
  • Date Available: 23-JUN-2025
  • Temporary End Date: 30-APR-2026
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Minimum Salary: $25.02
  • Maximum Salary: $41.71
  • Vehicle Requirement: Driver's License, Vehicle Required
Required Qualifications:

Post-secondary diploma or certificate in health-related field.

Additional Required Qualifications:

A minimum of three years in progressively responsible roles within a healthcare-based organization Previous experience with a community Electronic Medical Record (EMR) Comfortable working independently and liaising between physician community offices and the FAST team. Ability to maintain confidentiality to deal with patient information. Ability and willingness to travel within the designated region to community clinics, physician offices and partner sites. Strong communication skills and ability to navigate and resolve challenging conversations. Proficient in the use of Microsoft Office especially Excel. This is a full-time on-site position requiring in-person collaboration.

Preferred Qualifications:

Registered with relevant college & associations. Post-secondary degree in relevant field. Previous change management & quality improvement experience & knowledge considered an asset (PROSCI, AIW). Strong communication skills. Connect Care knowledge & experience an asset. Display a teamwork approach, be self-directed. Comfortable working independently to liaise between physician offices & FAST team. Adaptable to competing priorities, flexible around physician/specialist schedules & availability.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.


We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta. 


Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.


We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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