Business Analyst, Resource Management Office (RMO)
Your Opportunity:
Within Health Shared Services, The Digital Health Resource Management Office (RMO) plays a key role in enabling effective resource visibility, capacity planning, and informed decision-making across Digital Health. The RMO also works alongside the Digital Health Project Management Office, contributing to supporting effective project execution with regard to resourcing Digital Health projects. Reporting to the Manager, Digital Health Resource Management Office, the Business Analyst supports RMO operational delivery and governance by driving process improvement, clear documentation, and organizational change activities that help teams across Digital Health adopt new ways of working. This role is focused on people and processes rather than technical configuration. The successful candidate will bring strong stakeholder management, communication, and change management capabilities to advance RMO transformation goals, helping Digital Health leaders and delivery teams understand, trust, and adopt evolving processes and tools. This is a relationship-driven role that leverages analysis, documentation, and change management practices to embed sustainable, effective ways of working. Responsibilities: Act as a trusted liaison across Digital Health stakeholders, understanding business needs, team structures, and pain points to recommend process improvements. Elicit, analyze, and document business requirements, translating into clear, actionable processes. Contribute to organizational change management activities, including stakeholder impact assessments, communications planning, training delivery, and adoption support. Analyze and document current and future state business processes, producing clear, reusable materials (process maps, procedures, user guides) for diverse audiences.
Description:
As a Business Analyst, you will work as a liaison among stakeholders in order to understand the structure, policies and operations of an organization, and to recommend solutions that enable the organization to achieve its goals. You will interpret client needs, assess requirements and identify solutions to non-standard issues and requests, provide advice and direction to clients, and contribute to solutions by providing input into strategy, workflows and delivery for assigned projects and programs.
- Transition Company: Health Shared Services
- Classification: Business Analyst
- Union: AUPE GSS
- Unit and Program: Health Shared Services, Digital Health, Resource Management Office
- Primary Location: Quarry Crossing
- Location Details: Eligible to work remotely within Alberta
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 10-JUL-2026
- Employee Class: Regular Full Time
- Date Available: 20-JUL-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $42.12
- Maximum Salary: $56.86
- Vehicle Requirement: Not Applicable
Completion of a post-secondary degree in a related field, or equivalent level of education and experience.
Additional Required Qualifications:Identify gaps, inefficiencies, opportunities for improvement, and recommend practical solutions to enhance operational effectiveness. Collaborate with stakeholders to gather requirements, prioritize initiatives, identify gaps, support implementation and adoption of solutions. Support continuous improvement of processes and tools (eg Clarity PPM) for effective planning, tracking, reporting and decision making.
Preferred Qualifications:Business Analysis certification (IIBA) is an asset. PROSCI or other organizational change management certification preferred. 3-5 years related experience preferred (e.g. organizational change management, business analysis, process documentation). Experience working with PPM/resource management tools is an asset but not required.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
