Administrative Support V - Contact Tracing Support Specialist

🔍 Calgary Zone, Calgary, Southport Tower

📁: Administrative/Clerical

📅   : ALB00174906 Requisition #

📅   : Nov 21, 2020 Post Date

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Classification: Administrative Support V

Union: AUPE GSS

Department: COVID-19 Pandemic Workforce Co

Primary Location: Southport Tower

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 27-NOV-2020

Temporary Employee Class: Temp F/T Benefits

Date Available: 07-DEC-2020

Temporary End Date: 30-NOV-2021

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days, Evenings, Weekends

Days Off: As Per Rotation

Minimum Salary: $27.55

Maximum Salary: $33.50

Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Experience conducting telephone-based or in-person interviews, data collection, and/or data entry. Experience with health education, community outreach, linkage to care, social services, or other public health services. Proficiency with use of computers (desktop, laptop, tablet), MS Office 365 (i.e., Outlook, Word), and mobile devices (smartphones, mobile apps) is required. Strong verbal and written communication skills, including active listening and emotional intelligence and the ability to read and write in English is a requirement for this position. Critical thinking and problem-solving skills, and the ability to use sound judgment in responding to client issues and concerns. Ability to interact in a non-judgmental manner with culturally diverse populations and persons experiencing a wide range of social conditions. Ability to adapt to changing environments and receive constructive feedback. Ability to use discretion, maintain confidentiality and ethical conduct. Ability to work effectively with all levels of staff, establishing and maintaining collaborative professional relationships. Strong time management skills (organization, prioritization, multitasking).

Preferred Qualifications:

Associate degree or equivalent with up to one year of applicable community experience preferred. Bachelor’s degree or higher from an accredited college or university, with no experience preferred. Bilingual skills—fluency in the primary language(s) of the geographic area and communities assigned to support.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.