Administrative Support IV
Your Opportunity:
Reporting to the Relief Team Manager, the Admin Support IV provides advanced and confidential administrative support to the RAH Surgery Inpatient Relief Team. You will help leaders recruit efficiently, prepare new employees for their first shifts and maintain reliable processes across a multi-unit surgical portfolio. You will build strong working relationships with leaders, employees, applicants, Clinical Nurse Educators and Staffing Liaisons, while identifying ways to improve day-to-day processes. In this role, you will: Manage recruitment. Maintain recruitment files, process approved postings in RMS and track candidate progress and deadlines. Coordinate candidates. Arrange interviews, prepare materials and support reference-check documentation in accordance with AHS procedures. Complete hiring handoffs. Send authorized offers and new-hire communications after managers confirm selections and approvals. Book essential education. Schedule General Hospital Orientation, CNE orientation and Connect Care training/workstations after roles are confirmed, as applicable. Send welcome/orientation details to employees, Staffing Liaisons, Unit Managers and CNEs. Track follow-through. Maintain onboarding trackers, confirm milestones and escalate missing information or delays. Scheduling support and operational administration. Support workforce processes. Use WFM for authorized schedule verification and administrative tasks; liaise with Staffing Liaisons, who lead buddy- and committed-shift coordination. Support leadership: Manage calendars, meetings, minutes, correspondence and confidential records across multiple surgical units. Maintain accurate Excel trackers and status reports; identify bottlenecks and opportunities to streamline processes. Provide trusted service. Respond to staff and stakeholder requests with sound judgment, confidentiality and respect.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Surgery Float Pool
- Primary Location: Royal Alexandra Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 21-OCT-2026
- Employee Class: Regular Full Time
- Date Available: 16-NOV-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $28.49
- Maximum Salary: $34.62
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:Completed WFM (Workforce Management) training and demonstrated ability to use WFM for authorized administrative or scheduling-support work. Experience with ESP and/or comparable scheduling systems, including accurate data entry and schedule verification. Intermediate proficiency in Microsoft Word, Excel and PowerPoint, with strong working proficiency in Outlook, email and calendar coordination. Demonstrated ability to manage competing priorities, tight deadlines and frequent interruptions with accuracy and minimal supervision. Strong written and verbal communication skills, customer service, follow-through and ability to build relationships with diverse teams. Excellent attention to detail, judgment and discretion when handling confidential employee and applicant information. Experience preparing documents, managing calendars and coordinating meetings and work across multiple stakeholders. Ability to follow AHS recruitment, privacy and collective-agreement requirements within the responsibilities of the position.
Preferred Qualifications:Office Administration Diploma or combination of education and experience. 3 to 4 years of relevant admin experience in healthcare or staffing as well with Recruitment Management System, interview coordination and new-hire onboarding. Previous scheduling experience with Provincial Staffing Services. Familiar with the RAH Surgery Inpatient program, Relief Team operations and working with multiple clinical units.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
