Administrative Support IV
Your Opportunity:
The Admin IV in the CKD clinic is responsible for patient check in, check out, demographic verification and registration in Connect Care. They are responsible for scheduling clinic appointments, including virtual (Telehealth, Zoom), telephone, initial and follow-up appointments for Chronic Kidney Disease Patients in the AKC-North program. Responsibilities of the Admin-IV role include monitoring Connect Care work queues and assigning and triaging referrals for Chronic Kidney Disease patients. Supporting teams through in-basket messaging and the clinical support pool in Connect Care are required. The Admin-IV position also includes responsibilities such as processing Nephrologists’ orders including scheduling of diagnostic tests, therapies and consultations. The Admin-IV is responsible for document scanning into Connect Care as well as clinic flow and clinic room assignment daily. Role includes answering the clinic telephone and redirecting patient calls to the appropriate resource. The Admin-IV role in the CKD clinic includes assisting with other clinic activities such as ordering supplies and patient education materials, directing patient flow and redirecting patients to other areas of the site.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Chronic Kidney Disease Clinic, Alberta Kidney Care-North
- Primary Location: Edmonton Clinic
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 19-AUG-2026
- Employee Class: Regular Full Time
- Date Available: 29-AUG-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days, Evenings
- Days Off: As Per Rotation
- Minimum Salary: $28.49
- Maximum Salary: $34.62
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:High school diploma. Successful completion of a recognized Unit Clerk/Medical Office Assistant course and medical terminology required. Connect Care Experience. Computer skills including familiarity with Word, Excel, Outlook. Microsoft Teams and Zoom Experience Experience with Telehealth. Previous experience in an outpatient clinic. The successful applicant must possess excellent verbal and written communication skills, and proven organization and time management skills. Must be able to work effectively in fast-paced, stressful situations. Must be able to work well independently. Must be able to type on a keyboard for extended periods of the workday Must be able to lift 20 pounds and push a bariatric patient in a wheelchair.
Preferred Qualifications:Experience in Alberta Kidney Care-North. Experience in Chronic Kidney Disease, General Nephrology, or Diabetic Nephrology Clinics.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
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We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
