Administrative Support IV
Your Opportunity:
Reporting to the Manager Accounts Receivable, this position is responsible for accurate, timely, and efficient recording, verifying and processing of transactions with a primary focus on billing and invoicing, including: Checking / reviewing the completeness / accuracy of a variety of financial records and documents including invoices, credit memos, payment remittance documents, customer statements and reports. Preparing charges, adjustments, payments in Connect Care, NSF cheques, and refunds. Entering billing information, adjustments to hospital and related Business Area accounts. Ensuring adequate supporting documentation is collected and maintained. Reviewing customer accounts and responding to customer inquiries and resolving disputed invoices. Consult with program area to resolve service-related billing matters. Regularly review and maintain an inventory of overdue receivable accounts to ensure that they are handled on a timely basis and collection methods are completed as per policy and procedures. Contact delinquent account holders by telephone and / or writing to the customer or business areas. Follow-up with customers to establish payment or negotiate payment plans including the collection agencies. Post payments to financial systems. Providing revenue receipting and depositing services to external and internal customers. Other related duties as assigned.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Transition Company: Health Shared Services
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Finance - Billings, Cash & Collection
- Primary Location: Seventh Street Plaza
- Location Details: Eligible to work hybrid (on/off site) within Alberta
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 18-AUG-2026
- Temporary Employee Class: Temp F/T Benefits
- Date Available: 14-SEP-2026
- Temporary End Date: 28-FEB-2028
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $28.49
- Maximum Salary: $34.62
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:Grade 12 or equivalent with at least one year of related experience and supplemented with additional post-secondary accounting courses. Demonstrated competency in the use of Connect Care, HRCM, Genysis, Netcare, Teams, Microsoft Office applications and excel spreadsheets. Recent experience with billing and collection processes and Accounts Receivable related tasks. Ability to contribute as a positive team player in a customer/patient focused service environment.
Preferred Qualifications:As required.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
