Administrative Support IV
Your Opportunity:
We are seeking a detail-oriented and customer-focused Booking Clerk to join our clinic team. In this role, you will be responsible for coordinating and scheduling patient appointments, ensuring accuracy in booking records, and supporting the efficient daily operations of the clinic. The Booking Clerk serves as a key point of contact for patients, handling incoming calls, scheduling and confirming appointments, and providing clear instructions regarding visit requirements. You will work closely with healthcare providers and administrative staff to manage appointment availability, resolve scheduling conflicts, and maintain up-to-date patient information in electronic systems. The ideal candidate is highly organized, able to manage a high volume of bookings with accuracy, and committed to delivering excellent patient service in a fast-paced healthcare environment.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Outpatient & PAC Booking
- Primary Location: Chinook Regional Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.00
- Posting End Date: 04-MAY-2026
- Employee Class: Casual/Relief
- Date Available: 25-MAY-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days
- Days Off: Other
- Minimum Salary: $28.49
- Maximum Salary: $34.62
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:Previous experience in administrative/unit clerk role within a Connect Care environment. Strong organizational skills with the ability to manage multiple appointments and tasks accurately. Excellent communication and customer service skills, both in person and over the phone. High attention to detail and accuracy in data entry and record-keeping. Ability to work effectively in a fast-paced environment and handle a high volume of calls and bookings. Strong problem-solving skills and ability to manage scheduling conflicts professionally.
Preferred Qualifications:As Required.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
