Administrative Support IV
Your Opportunity:
The Administrative Support IV - Administrator in the Benefits Administration Department is an extremely specialized role in a high volume, complex environment where we administer and process employee benefit enrolments, changes, life claims, and saving plans events in accordance with all of Collective Agreements and Non-Union Exempt Employee Guidelines for multiple employers. This position requires extensive knowledge of employer policies, procedures, guidelines, collective agreements, benefit contracts and various technological systems. The work is performed within a collaborative team that must deal with tight pay period driven timelines for over 100,000 employees. Provides expert advice and guidance to Managers, Employees, and Resolutions Specialists. Proficient assessment and processing of complex and varied transactions within established time and quality standards while confirming data accuracy, maintaining the appropriate controls for audit verification resulting in financial integrity. Participates in projects representing Benefits Admin with regards to system implementations or upgrades, procedure changes and process improvements. All work is performed independently; decisions, advice and recommendations are made based on knowledge of all policies, programs, procedures and guidelines that tend to be in constant flux. Managing the workload to ensure that the requests are all in for accurate and timely pay cycles. Assists project teams in performing tests to ensure system and process changes are in accordance with required specifications.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Transition Company: Health Shared Services
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Benefits Admin
- Primary Location: Seventh Street Plaza
- Location Details: Eligible to work hybrid (on/off site) within Alberta
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 08-APR-2026
- Employee Class: Regular Full Time
- Date Available: 20-APR-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $27.66
- Maximum Salary: $33.61
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:A minimum of 3 years of related functional experience in Benefit Administration in a unionized organization of significant size, complexity, and diversity. Including processing of benefit changes and life claim handling. Strong interpersonal and effective communications skills. Ability to function independently in a high demand, fast paced environment.
Preferred Qualifications:Experience in a public sector environment with multiple collective agreements and/or benefit plans is considered an asset. PeopleSoft experience is preferred.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
