Administrative Support IV
Your Opportunity:
The Patient and Family Centred Care (PFCC) program is seeking an organized, professional, and proactive Administrative Support IV to provide high‑level administrative and operational support to the PFCC Team Lead, Coordinators, and program areas. This role is essential in ensuring smooth workflows, accurate processes, and a welcoming experience for patients and families. The Administrative Support IV manages a wide range of tasks including scheduling, meeting coordination, data entry and reporting, payroll support, HR and financial processes, document preparation, and communication management. The role also provides frontline support in the PFCC Family Room and handles confidential information with discretion and professionalism. This position requires strong judgment, excellent communication skills, advanced organizational abilities, and the capacity to work independently while supporting a dynamic multidisciplinary team.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Patient Family Centered Care
- Primary Location: Stollery Children's Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 19-FEB-2026
- Temporary Employee Class: Temp F/T Benefits
- Date Available: 01-MAR-2026
- Temporary End Date: 28-FEB-2027
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:Advanced administrative and organizational skills with strong attention to detail. Proficiency with Microsoft Office, databases, and virtual meeting tools. Demonstrated ability to interact with patients and families in high‑stress situations and from diverse backgrounds. Ability to manage confidential information and competing priorities. Strong interpersonal skills and a customer‑service mindset. Ability to lift up to 50 lbs. as required (e.g., moving supplies, deliveries, Family Room support).
Preferred Qualifications:Experience in a pediatric tertiary hospital setting. Knowledge of AHS systems, processes, and administrative workflows (e.g., RMS, e-People, financial tracking tools). Training or experience in trauma‑informed practice, cultural safety, or customer service. Previous experience supporting multidisciplinary teams or volunteer‑based programs.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
